Jun 15, 2024
Firstsource Solutions Customer Service Representative CSR reviews
92% would recommend to a friend
Ritesh Idnani
94% approve of CEO
83% positive business outlook
Customer Service Representative (CSR) employees have rated Firstsource Solutions with 4.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).
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51 reviews
May 7, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
We appreciate your feedback regarding the supportive nature of the supervisors and the willingness to assist with any challenges. We’re glad to hear that you had a positive experience with your manager. It’s important to us that our managers are supportive and willing to assist with medical leave and other needs. We strive to ensure that all employees receive the help and flexibility they need, and your feedback is invaluable in reinforcing the importance of supportive management.
May 5, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
We're glad to hear that working from home was beneficial for you. While some aspects are influenced by business needs and operational requirements, we are committed to continually reviewing and improving these areas to better support our employees and enhance their work experience