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Firstsource Solutions

Engaged Employer

Firstsource Solutions Technical Chat Support reviews

3.1

40% would recommend to a friend

(5 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

68% positive business outlook

Reviews by job title

5 reviews
5.0
Dec 28, 2024
Recommend
CEO approval
Business Outlook

Pros

My TL was awesome ...It was work from home and good Process.

Cons

Salary is very less as compared to the other companies

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Firstsource Solutions Response
1y
Thank you for your feedback, We are thrilled to hear that your team leader made such a positive impact and that you found the work-from-home setup and processes beneficial. It's always our goal to provide supportive leadership and streamlined processes that enhance the employee experience. While our compensation is aligned with industry standards, we are always exploring ways to remain competitive and ensure that our employees feel fairly rewarded for their hard work.
1.0
Sep 1, 2024

My experience

Recommend
CEO approval
Business Outlook

Pros

Nothing to say, bad experience

Cons

2 month notice period, no shift swap

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We appreciate your feedback regarding the two-month notice period and the lack of shift swapping options. These policies are in place to maintain stability and ensure that we can effectively manage our business needs.
4.0
Jan 7, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

Good incentives schemes Nice environment Lovely management Growth Money

Cons

Bad worst support No resolution No help Everything is granted

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. Thank you for acknowledging these strengths. We are committed to continuing to build on these positives to ensure a rewarding and fulfilling experience for everyone in our team. We conduct regular check-ins with new employees to address any challenges they may be facing and ensure they are adapting well to their roles. We have also created a centralized repository of resources, including FAQs and how-to guides, to provide new hires with easy access to the information they need.
Viewing 1 - 3 of 5 Reviews

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