Gensler reviews

3.6

64% would recommend to a friend

(2,479 total reviews)
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Elizabeth Brink, Jordan Goldstein, Andy Cohen, and Diane Hoskins

79% approve of CEO

57% positive business outlook

Gensler has an employee rating of 3.6 out of 5 stars, based on 2,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gensler employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Interesting projects. Talented people. Interesting technological developments.

Cons

Promotions are based on anything other than skill, support, tenacity or knowledge. Too many charlatans steal credit for work done by others. Poor management is causing long working hours (up to 20-30 continuous hours). Human resources and management refuse to compensate for long-standing support for projects in favor of profits and economic benefits. Modern slavery! A clear management abuse disguised as fake smiles. Competent people are overloaded with work while incompetent people are not required to have the same quality and effort. There is no room to innovate without support. Too many master's degrees to disguise mediocrity in LATAM, It doesn't matter how good you are at something, or how much support you're giving to projects; only visible "leaders" get growth opportunities, even if they haven't contributed to the projects. If you feel competent in any way, don't waste your energy and talent here. The opportunists are in the lead. Too many opportunities to waste your time. Leaders want you to be involved in many activities (not projects) but they do not care about your deadlines or your time management. As compensation you will receive 2 cents more than other companies that are not worth much in the long run. The company promotes values no one is applying on a daily basis. In summary, this is the most toxic and dishonest company in which I have ever worked.

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Gensler Response
2y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great projects when you work with international offices. You can learn from more experienced designers from other offices. HR is non-existent, Employee rotation is extremely high as the company is known for hiring junior designers and burning them out.

Cons

It has changed a lot after the pandemic with the new CR principals. Higher management without any management experience, only people with high status and connections taking credit for work they haven´t done. You won´t grow if you're talented, only if you know the right people. Salaries are one of the worst in the sector, it's a fireable offense to disclose your salary or your bonus, as they are completely subjective, and salary raises are almost impossible to get, not even to compensate for inflation. No learning and development from the company, you have to do it in your personal time. No work-life balance, expect to work a minimum of 48 weekly hours under constant stress from design directors and managers. No research and development. Costa Rica business model is the one of a sweat shop, you´ll eat at your desk, work late and weekends on deliveries. Toxic managers are the rule and won´t go away anytime soon as they are friends of higher management (Including widely known cases of sexual harassment without any consequences ). Almost everybody I worked with directly was in therapy due to mental issues caused by management and workload.

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Gensler Response
2y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
3.0
Jan 29, 2024

Blindsided

Recommend
CEO approval
Business Outlook

Pros

Loved all the people I met, made meaningful connections with people who genuinely wanted the best for me

Cons

The two Managing Principals in Baltimore will exert their power to manipulate and sabotage you if they deem it necessary to achieve their goal. Their behavior caused unwarranted stress and it is taking a heavy toll on my mental health ! I was issued a gag order, which was against policy, they did NOT follow protocol for termination, I was led to believe we were working as a team to find resolve . However, it was clear they already made a decision to terminate me! This behavior was completely unethical and egregious!

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Gensler Response
2y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
Viewing 349 - 351 of 2,479 Reviews

Glassdoor has 2,844 Gensler reviews submitted anonymously by Gensler employees. Read employee reviews and ratings on Glassdoor to decide if Gensler is right for you.