Does Global Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Global Response?

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Global Response?

Customer Service Representative (68) , Brand Specialist (23) , Customer Service Representative (CSR) (6) , Brand Care Specialist (5) , Supervisor (5) , Call Center Agent (4) , Customer Service Agent (4) , Customer Service Supervisor (4) , Call Center Representative (3) , Customer Service (3) , Account Manager (2) , Case Manager (2) , Human Resources (2) , Online Chat/Email Representative (2) , Project Manager (2)

What are the pros of working at Global Response according to real employee reviews?

"Flexible and work from home" ((in 16 reviews)); "Nice people and good hours." ((in 14 reviews)); "Coworkers are friendly and welcoming." ((in 8 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 7 reviews)); "Flexible hours, Most accounts are inbound calls only, supervisors are always available, always able to work overtime if you need the hours" ((in 6 reviews))

What are the cons of working at Global Response according to real employee reviews?

"Bad management" ((in 20 reviews)); "Low pay needs to communicate with agents better" ((in 19 reviews)); "10:00pm), not enough training for new employees, no time off" ((in 8 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Breaks too short." ((in 4 reviews))

Skip to content Skip to footer

Notifications

Global Response

Part of Connexus Resource Group

Global Response reviews

2.7

40% would recommend to a friend

(263 total reviews)

Wendy Shooster

46% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Global Response has an employee rating of 2.7 out of 5 stars, based on 263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Global Response employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

263 reviews

2.0

Jan 16, 2015

Not what I expected

Team lead customer service agent

Recommend

CEO approval

Business Outlook

Pros

Weekly pay Employee discounts Some of the fellow employees are pleasant

Cons

Poor training Poor communication Favoritism Some management with poor attitudes The majority that works in an office that includes H.R. has the "Holier than thou" attitude. Seasonal workers are sold a dream of being permanent.

Global Response Response

We appreciate the time you took to provide the feedback.

1.0

Jan 9, 2016

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Weekly pay, easy hiring process and friendly co-workers

Cons

Short breaks, management rude, not enough training!!

3.0

Nov 30, 2015

Bilingual Customer Service Agent

Brand care specialist

Recommend

CEO approval

Business Outlook

Pros

It is a good option for someone in desperate need of a job as they are always hiring during the season. I did not want to stay there for too long but since I was a good employee my manager gave me a small raise every year without even asking for it . I was lazy about looking for better options and ended up staying 3 years. So, not so bad of a company.

Cons

There is little opportunity for advancement and the compensation is not very good. The health insurance plan is very expensive. Management hires supervisors from outside of the company and does not introduce them to the staff you have to guess that the new person walking around is your new watcher. They let go of people without notice on the day before Christmas. HR people are rude.

Global Response Response

We appreciate the time you took to provide the feedback.

Viewing 13 - 15 of 263 Reviews

Top companies for "Compensation and Benefits" near you

Telefónica

3.8★Compensation & Benefits