Is Goodwill a good company to work for as a Production/Sales Associate?

Production/Sales Associate professionals working at Goodwill have rated their employer with 2.9 out of 5 stars in 60 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Production/Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Production/Sales Associate interview questions at Goodwill .

Does Goodwill pay Production/Sales Associate employees well?

Production/Sales Associate professionals rate their compensation and benefits at Goodwill with 3.5 out of 5 stars based on 60 anonymously submitted employee reviews. This is 25.8% better than the company average rating for salary and benefits. Find out more about Production/Sales Associate salaries and benefits at Goodwill .

How happy are Production/Sales Associate professionals working at Goodwill?

24% of Production/Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has decreased by 43% in the past 12 months. Production/Sales Associate professionals have also rated Goodwill with a 3.7 rating for work-life-balance, 2.4 rating for diversity and inclusion, 2.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 588 reviews)); "Flexible hours and good if you’re in school" ((in 207 reviews)); "They also were great for the employees" ((in 116 reviews)); "Good work environment very easy going" ((in 115 reviews)); "flexible schedules are nice when they occur" ((in 93 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 870 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 272 reviews)); "Upper management does not care if you are trying your best" ((in 203 reviews)); "No training provided for positions that should have training." ((in 100 reviews)); "bad management and coworkers, favoritism" ((in 84 reviews))

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Goodwill

Goodwill Production/Sales Associate reviews

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2.9

24% would recommend to a friend

(60 total reviews)

Catherine Meloy

77% approve of CEO

23% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Career opportunities

3.5

Compensation and benefits

2.9

Culture & values

2.4

Diversity & inclusion

1.9

Senior management

Sales/Production Associate employees have rated Goodwill with 2.9 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most Sales/Production Associate professionals have an average working experience there. Goodwill is rated 22% below average by Sales/Production Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

60 reviews

2.0

Aug 1, 2016

Goodwill

Production supervisor

Recommend

CEO approval

Business Outlook

Pros

It's ok for a job if you have no other options at the moment. Met a lot of good people. Pay sucks for what they expect from you. Not much chance for growth and a lot of favoritism. Managers NEVER close and they have no clue what's going on in their own stores.

Cons

Bad pay, expensive not so great benefits, they take advantage of people's barriers to employment. The retail workers get paid nothing but are expected to do so much while higher ups just complain and drive around in nice cars and get big bonuses.

3.0

Jun 21, 2016

Customer Service

Production

Recommend

CEO approval

Business Outlook

Pros

Nice people nice people nice people nice people nice people nice people Full time Great hours Every other weekend off End of the month lunches Uniforms Seeing new inventory everyday Books Customers Discount clothes

Cons

Hard labor work Nagging Cliques Challenging deadlines for sales Work Labor Discrimination Rashes from unclean donations Hard labor Hard labor

4.0

Apr 20, 2016

Production Team Lead. Great company, very physical job (exercise baby!), dirty work

Production supervisor

Recommend

CEO approval

Business Outlook

Pros

Great people Company does a lot of good for the community Physical work = tons of exercise Fair management Fulfilling work Company is growing (Goodwill of Greater Washington)

Cons

Allergies from customer donations Customers treating company like a local garbage dump Diray dirty dirty donations Often conflicting orders from Manager and Assistant Manager Not a job for people with allergies

Viewing 49 - 51 of 60 Reviews

Jobs at Goodwill

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(Glassdoor est.)

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Goodwill

Goodwill Production/Sales Associate reviews

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Goodwill

Customer Service

Production Team Lead. Great company, very physical job (exercise baby!), dirty work

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