Is Goodwill a good company to work for as a Workforce Development?

Workforce Development professionals working at Goodwill have rated their employer with 3.1 out of 5 stars in 25 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Workforce Development Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Workforce Development interview questions at Goodwill .

Does Goodwill pay Workforce Development employees well?

Workforce Development professionals rate their compensation and benefits at Goodwill with 3.0 out of 5 stars based on 25 anonymously submitted employee reviews. This is 10.5% better than the company average rating for salary and benefits. Find out more about Workforce Development salaries and benefits at Goodwill .

How happy are Workforce Development professionals working at Goodwill?

0% of Workforce Development employees at Goodwill would recommend their employer to a friend. This rating has decreased by 89% in the past 12 months. Workforce Development professionals have also rated Goodwill with a 1.2 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 590 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment was good for me" ((in 113 reviews)); "Flexible schedule was nice to have" ((in 97 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 882 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Workforce Development reviews

3.1

0% would recommend to a friend

(25 total reviews)

Catherine Meloy

Not enough data to show CEO approval

Ratings by category

3.4

Culture & values

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.9

Career opportunities

1.3

Senior management

1.2

Work/Life balance

Workforce Development employees have rated Goodwill with 3.1 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Workforce Development professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Workforce Development professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

25 reviews

5.0

Dec 16, 2025

Good Place to work

Workforce specialist

Recommend

CEO approval

Business Outlook

Pros

Goodwill supports open door policy and collaborative communication.

Cons

Advancement opportunities are not plentiful

1.0

Oct 31, 2025

Not a good place to work

Workforce development specialist

Recommend

CEO approval

Business Outlook

Pros

Coworkers were great - had a lot of heart and commitment. The company culture is trying hard to be inclusive.

Cons

My experience was that working for GOODWILL is not a good place for people with disabilities. I disclosed on my interview that I am a person with disabilities and I use Paratransit. I managed to last six months in this job and it was a struggle with management. It took me four months of advocating to finally get a bench to sit on to wait for Paratransit. I couldn’t get the company to get me an assistive program to help me with typing. I think I was a perfect fit for this position as my skills and experience fit the position. Often it felt like a daily struggle as I had to explain basic concepts that apply for folks who have disabilities. I had 30 to 40 hours of work to fit into a 20 hour slot. My manager was forcing me to change my hours, and it would make it even harder to get to work using taxis and Paratransit. I felt very unwelcome from direct management and the workplace was chaotic. I left after six months.

2.0

Aug 26, 2025

One Sided - No Matter What!

Workforce development

Recommend

CEO approval

Business Outlook

Pros

They keep you working, never known to layoff.

Cons

Upper management takes their managers word at face value without talking to the employees regarding anything.

Viewing 1 - 3 of 25 Reviews

Jobs at Goodwill

Learning and Development Intern

Queens New York - Assistant Director, Citiview Clubhouse

Employer Engagement & Disability Liaison

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One Sided - No Matter What!

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