Johnson Controls reviews

3.7

70% would recommend to a friend

(9,517 total reviews)
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Joakim Weidemanis

79% approve of CEO

61% positive business outlook

Johnson Controls has an employee rating of 3.7 out of 5 stars, based on 9,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Johnson Controls employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Aug 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Hours are flexible Co-Workers are nice.

Cons

-No process for training. -Vacation or not Your still responsible for what happens when your gone. -They don’t want to pay you overtime even if the job requires it. -Everyone passes the responsibility to someone else and the person unable to pass on is sol. -Everything is an emergency even when it really isn’t. -No process in place.

2.0
Jul 13, 2018

Focus on the people in your communities in the US again

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* some of the people are amazing people. * the pay was higher than average.

Cons

* they no longer value their US employees. * corporate greed corrupts companies like this and they lose focus on what matters the people in their communities, and the consumers in their communities. * upper management had problems having US employees be remote but had no problem with managers doing so. * disorganized and Management makes decisions on whims. * HR was no longer easy to work with. * untrustworthy business stakeholders (integrity is supposed to be a core value at Johnson Controls) * a lot of the good people there have been thrown out like trash.

2.0
Jul 13, 2018

Total Service Manager

Recommend
CEO approval
Business Outlook

Pros

The people are great and have some of the best knowledge in the industry.

Cons

The Senior Management team is out of touch with reality of customer service. They seem to think when business is down instead of looking to improve customer service they just raise the prices. The customers are completely overlooked and it takes massive jumping through hoops to get the simplest of tasks accomplished. The field level spends 80% of their day fighting internally to service their customers. Whether it is through fighting with National Accounts or Invoicing and Billing issues. Their health insurance leaves much to be desired and is the worst plan I have ever encountered. They recently changed their 401K so they do not pay it out until the end of the year. Meaning the interest that would have accrued is depleted. The technical software tools are cumbersome and sometimes just do not work. There is a high level of frustration from the field teams trying to jump over internal obstacles just to service customers.

Viewing 307 - 309 of 9,517 Reviews

Glassdoor has 12,266 Johnson Controls reviews submitted anonymously by Johnson Controls employees. Read employee reviews and ratings on Glassdoor to decide if Johnson Controls is right for you.