Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,802 total reviews)
avatar

Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
4.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

- The people (individual contributors) are great. A lot of smart people who care about doing good work. - Great brand loyalty in the community, especially in the CA markets. - The pay and benefits are incredible, though this creates a golden handcuffs scenario. People are not retiring and why would they if they've been there 25+ years and pull in $250k/yr to work ~25-30 hrs a week? - It's a huge organization with a lot of opportunity to make/maintain meaningful connections across the org.

Cons

- A lot of reorgs that lead to high levels of distrust with leadership. Plan on a new org structure at least every 18 months, if not yearly. Be comfortable with ambiguity around roles, goals, responsibilities, and processes, all of which are needed to maximize for your bonus. - It's a culture of who knows who and being "seen". Try to be onsite as much as possible, even if it's a remote or hybrid role. - KP is moving a significant number of functions off shore (to India and Costa Rica). Pay close attention to what's being moved and have a solid plan for why your team/function shouldn't be included.

2.0
Jan 26, 2026

Low operating margins, non-profit (just why?), always penny pinching

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pension (company wants you to keep looking at that hanging carrot that will be available 20-25 years from now), PTO, and excellent healthcare coverage (at the cost of overwhelmed and overworked staff)

Cons

Pay doesn't even keep up with inflation. All management calls are about how we are cutting costs vs a for-profit company where you look forward to the next product release and exciting features that truly move the needle. It feels just like we do household budgets where people are constantly saving a dime here and nickel there to make ends meet. That's the culture being created at KP. Companies that truly have market differentiation in their "products", charges premium money. They don't become big by being the cheapest in the marketplace. KP operates at razor-thin margins (2-3%) which is not sustainable. While we hear companies of this revenue size have 20-30% profit margins. Not here. Since they don't make good money for themselves, they cant pay their employees great money. Its just average. Groups that have the protection from the Union can go on strike and demand what's fair. Not everyone is that lucky. Just work day in and day out, dont create ripples, dont ask for promotions, dont apply for internal roles (spoiler alert: it won't work), the company will love you. And when the annual survey comes out, don't try to be a hero and show them the mirror. They ask you to enter your employee identification and then say it's anonymous. I know for a fact from higher management that it is personally identifiable. (so much for tooting the horn of being one of the most ethical companies out there). No one will even call you for an interview for internal roles even at lateral moves. Majority of positions listed are for someone already in mind. Don't even bother applying.

5.0
Jan 25, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Good pay Excellent benefits Management cares about each employee Work life balance

Cons

Little room for growth- given to those who have a family member working in high levels within company

Viewing 169 - 171 of 14,802 Reviews

Glassdoor has 16,818 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.