Is LanguageLine Solutions a good company to work for as a Interpreter/Translator?

Interpreter/Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 168 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interpreter/Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interpreter/Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interpreter/Translator employees well?

Interpreter/Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 168 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Interpreter/Translator salaries at LanguageLine Solutions.

How happy are Interpreter/Translator professionals working at LanguageLine Solutions?

48% of Interpreter/Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Interpreter/Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 533 reviews)); "The training is good and complete." ((in 130 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 151 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "Poor management indeed." ((in 95 reviews)); "No pay for time off." ((in 35 reviews))

LanguageLine Solutions Interpreter/Translator reviews

2.7

48% would recommend to a friend

(168 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (168 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Interpreter Translator employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Interpreter Translator professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Interpreter Translator professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

168 reviews

1.0

Oct 6, 2025

Don't waste your time.

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working for LanguageLine Solutions.

Cons

LanguageLine Solutions is not worth your time. There’s no holiday pay, no benefits, and no flexibility. The company offers little to no support for interpreters, and management is often unresponsive. You’re treated like just another number, not a valued professional. Overall, it’s a frustrating experience — don’t waste your time here.

LanguageLine Solutions Response

8mo

Thank you for taking the time to share your feedback with us. As a Great Place to Work for the past 6 years, we are always committed to improving the interpreter experience. Best of luck in your future endeavors.

2.0

Aug 10, 2025

Be ready to be micromanaged at every step

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Your own hours Easy to get into

Cons

Management is really harsh Really strict expectations

LanguageLine Solutions Response

10mo

Thank you for taking the time to share your experience as an interpreter with LanguageLine Solutions. If you’d like to share more specific details we welcome your input at InterpreterCommunications@languageline.com.

5.0

Aug 5, 2025

Great job for people who want to help others

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

You get to help people communicate and help them improve their lives. They offer work from home, so it's a great opportunity for people who cannot commute to a job site.

Cons

You may get long calls almost at the end of a shift.

LanguageLine Solutions Response

11mo

Thank you so much for your thoughtful review and for giving us a 5-star rating! We're glad to hear that you found meaning in helping others and appreciated the flexibility of working from home. Your feedback about long calls near the end of shifts is valuable, and we’ll continue looking for ways to improve the interpreter experience. Wishing you all the best in your future endeavors!

Viewing 7 - 9 of 168 Reviews

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