Is LanguageLine Solutions a good company to work for as a Intrepreter?

Intrepreter professionals working at LanguageLine Solutions have rated their employer with 3.0 out of 5 stars in 1,237 Glassdoor reviews. This is a higher than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Intrepreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Intrepreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Intrepreter employees well?

Intrepreter professionals rate their compensation and benefits at LanguageLine Solutions with 2.4 out of 5 stars based on 1,237 anonymously submitted employee reviews. This is 4.3% better than the company average rating for salary and benefits. Find out more about Intrepreter salaries at LanguageLine Solutions.

How happy are Intrepreter professionals working at LanguageLine Solutions?

44% of Intrepreter employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Intrepreter professionals have also rated LanguageLine Solutions with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"You work from home; You get paid regardless of call flow; Flexible." ((in 530 reviews)); "The training is good and complete." ((in 126 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 376 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 98 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "No pay for time off." ((in 39 reviews))

LanguageLine Solutions Intrepreter reviews

3.0

44% would recommend to a friend

(1,237 total reviews)

Simon Yoxon-Grant

41% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intrepreter employees have rated LanguageLine Solutions with 3.0 out of 5 stars, based on 1,237 company reviews on Glassdoor. This indicates that most Intrepreter professionals have an average working experience there. LanguageLine Solutions is rated in line with the average (within 1 standard deviation) by Intrepreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

1K reviews

4.0

May 6, 2025

Fine place to work

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Hours, Home office, No contact with manager

Cons

No contact with manager, no work supplies given,

3.0

May 6, 2025

Sudden fluctuation in call volume without any warning

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Good pay for just starting out Work from home Training is great and paid

Cons

The pay is kind of low No room for promotion Back to back call is what they want Too many rules Feels lost, I can’t tell how poor or well I perform, barely receive any email from the company regarding anything Too many categories of calls, hard to expect what’s coming next, makes me very anxious when I work

LanguageLine Solutions Response

1y

Thank you for taking the time to share your feedback. We’re glad to hear you appreciate the flexibility of working from home and the quality of our paid training program. Your experience and well-being as an interpreter are important to us. We understand that fluctuating call volume and the wide variety of call types can feel overwhelming at times. Interpreter work can be fast-paced, and we strive to prepare our team as best as possible with resources and ongoing support. It's unfortunate you feel disconnected and unsure about your performance. We want to make sure you feel supported and informed in your role. If you're not receiving regular communications or performance updates, please reach out to us at interpretercommunications@languageline.com.

5.0

May 5, 2025

WFH job

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home Learn about medical terminology

Cons

High stress Calls are back to back Have to familiarize with different industries

LanguageLine Solutions Response

1y

Thank you for your feedback! Since you take calls through one of our partners, we recommend reaching out to them directly to share your comments. Wishing you all the best!

Viewing 100 - 102 of 1,237 Reviews

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