Is LanguageLine Solutions a good company to work for as a Language Interpreter?

Language Interpreter professionals working at LanguageLine Solutions have rated their employer with 1.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Language Interpreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Language Interpreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Language Interpreter employees well?

Language Interpreter professionals rate their compensation and benefits at LanguageLine Solutions with 1.6 out of 5 stars based on 16 anonymously submitted employee reviews. This is 35.9% worse than the company average rating for salary and benefits. Find out more about Language Interpreter salaries at LanguageLine Solutions.

How happy are Language Interpreter professionals working at LanguageLine Solutions?

19% of Language Interpreter employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 41% in the past 12 months. Language Interpreter professionals have also rated LanguageLine Solutions with a 1.7 rating for work-life-balance, 1.6 rating for diversity and inclusion, 1.6 rating for culture and values and 1.3 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 123 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 364 reviews)); "No benefits / 401k and all" ((in 147 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 37 reviews))

LanguageLine Solutions Language Interpreter reviews

1.8

19% would recommend to a friend

(16 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

7% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (16 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Language Interpreter employees have rated LanguageLine Solutions with 1.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Language Interpreter professionals have a poor working experience there. LanguageLine Solutions is rated 50% below average by Language Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

16 reviews

3.0

Jul 5, 2023

Great Training, I am new and liking it so far Pay is not great

Language interpreter

Recommend

CEO approval

Business Outlook

Pros

Great Training for the interpreting part which is the most challenging part but they not give any orientation about the company everything is on written policies in the library. All your needs have to be done electronically by support request in the portal except for urgent technical problems. So you are pretty much on your own. The job itself is good, I am a new, only a month old. The $1 adherence bonus they sell at the interview is a bit difficult to clearly get and how to manage the "95% adherence" they say. Everything is electronic, very hard to get help for anything. Other than that I like it so far. Overall I think the pay is very low for the amount of knowledge and responsibility you need to have to do the job.

Cons

They not give any orientation about the company everything is on written policies in the library. All your needs have to be done electronically by support request in the portal except for urgent technical problems. So you are pretty much on your own. The job itself is good, I am a new, only a month old. The $1 adherence bonus they sell at the interview is a bit difficult to clearly get and how to manage the "95% adherence" they say. Everything is electronic, very hard to get help for anything. Other than that I like it so far. Overall I think the pay is very low for the amount of knowledge and responsibility you need to have to do the job.

LanguageLine Solutions Response

2y

Thank you for taking the time to write a review. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many other resources including a team of managers available to support and help our interpreters grow and be successful. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

1.0

Jan 12, 2023

Disrespectful Hiring Process

Foreign language interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Didn't have time to see any pros.

Cons

Be careful if you're selected to apparently "work" for them. The hiring process is through an outsource company but Language Line Solution doesn't trust 100% in the outsource hiring process so what do they do? They continue the hiring process using their own simplistic language test and TURN DOWN the candidate that had already been cleared by the outsource hiring company! They don't care if the candidate has passed the hiring process via the outsource company, they reject the candidate based on the candidate's language test instead of continuing the outsource company's process and invite the final candidates to a video call and test their language skills live! This process feels like a scam and a disrespect to the candidate who spent (literally) hours and hours going through the dynamic of the outsource company's hiring process.

LanguageLine Solutions Response

3y

LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

3.0

Jun 23, 2022

good for newbies

Language interpreter

Recommend

CEO approval

Business Outlook

Pros

Wrok from home. It sent company's computer to employees

Cons

no wage increase even 7 years

LanguageLine Solutions Response

4y

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 4 - 6 of 16 Reviews

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