Is LanguageLine Solutions a good company to work for as a Remote Interpreter?

Remote Interpreter professionals working at LanguageLine Solutions have rated their employer with 2.2 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Remote Interpreter Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Remote Interpreter interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Remote Interpreter employees well?

Remote Interpreter professionals rate their compensation and benefits at LanguageLine Solutions with 2.2 out of 5 stars based on 17 anonymously submitted employee reviews. This is 4.4% worse than the company average rating for salary and benefits. Find out more about Remote Interpreter salaries at LanguageLine Solutions.

How happy are Remote Interpreter professionals working at LanguageLine Solutions?

12% of Remote Interpreter employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 71% in the past 12 months. Remote Interpreter professionals have also rated LanguageLine Solutions with a 3.5 rating for work-life-balance, 1.9 rating for diversity and inclusion, 1.7 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 369 reviews)); "No benefits / 401k and all" ((in 141 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 35 reviews))

LanguageLine Solutions Remote Interpreter reviews

2.2

12% would recommend to a friend

(17 total reviews)

Simon Yoxon-Grant

Not enough data to show CEO approval

5% positive business outlook

Ratings by demographic groups

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Gender

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Remote Interpreter employees have rated LanguageLine Solutions with 2.2 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Remote Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 38% below average by Remote Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

17 reviews

2.0

May 4, 2023

Mentally exhausting work with little pay and benefits

Remote interpreter

Recommend

CEO approval

Business Outlook

Pros

-choice of schedule -remote work -paid training -response to time-off requests are prompt -breaks between calls are decent

Cons

-calls run pass shift very often -adherence is effected when breaks aren't taken on time due to long calls which cannot be prevented by interpreters -No paid leaves -limited pay ( 15/hr PT, 17/hr FT) based on level of stress from long calls, difficult customers, and unpaid sick/personal leaves

LanguageLine Solutions Response

3y

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. LLS interpreters handle calls from individuals who rely on us, on our linguistic/cultural knowledge and abilities. As professional interpreters, it is incumbent upon us to ensure equal language access for all, including during lengthy calls. As with all call handling, we do have long call handling protocols in place. At LLS, we regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

3.0

Apr 26, 2023

Easy job to get into the interpretation field

Remote spanish interpreter - online

Recommend

CEO approval

Business Outlook

Pros

work from home good shifts provide time off without much problems

Cons

It offers a low pay and very little salary increases

LanguageLine Solutions Response

3y

After doing an extensive evaluation of our pay/benefits in comparison to other employers in our business, we find that our compensation and pay/benefits, while not above average, are consistent with the industry. Please note we regularly review industry compensation. We wish you well in your future endeavors.

5.0

Feb 18, 2023

Good

Remote spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Nice team to work with

Cons

Flexibility and pay for holidays

LanguageLine Solutions Response

3y

Thank you for taking the time to provide feedback. We appreciate your feedback and are happy to hear you enjoyed your experience here. We wish you well in your future endeavors.

Viewing 7 - 9 of 17 Reviews

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