Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,052 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 521 reviews)); "The training is good and complete." ((in 128 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 371 reviews)); "No benefits / 401k and all" ((in 154 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Oct 10, 2024

Little opportunity for raises, Hard to get time off approved

Medical spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

There's have a lot of resources to study, discount programs for employees, hiring process is not that difficult compared to other companies

Cons

It's difficult to get schedule changes approved, time off, even if this is unpaid, very little opportunity for raises, regardless if you are certified of not

LanguageLine Solutions Response

1y

Thank you for sharing your feedback and for your dedication to LanguageLine over the past several years. We’re glad to hear that you value our resources and employee programs. We also recognize your concerns regarding scheduling, time off, and compensation. Your feedback about raises and recognition for highly qualified employees is especially important, and we will ensure that it is shared with the appropriate teams for consideration. Should you wish to provide further feedback, feel free to reach out to us at InterpreterCommunications@languageline.com.

4.0

Oct 9, 2024

Good for remote job

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

- Good remote job - Good training - Good starting pay for full time and increases in a year

Cons

- Bad pay for part time - Sometimes there is not enough work meaning that hours might decrease

LanguageLine Solutions Response

1y

Thank you for your review and for being a part of the LanguageLine team for over two years. We’re glad to hear that you appreciate the remote work, training, and starting pay for full-time positions. We also understand your concerns regarding part-time compensation and fluctuating work hours. Your feedback is valuable to us as we continuously work on improving the experience for both full-time and part-time employees. Should you wish to provide further feedback, feel free to reach out to us at InterpreterCommunications@languageline.com.

3.0

Oct 8, 2024

Pay

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Paid training during the 1st month of employment

Cons

Low pay, a lot of work

LanguageLine Solutions Response

1y

Thank you for sharing your feedback and for being part of the LanguageLine team. We’re glad to hear you appreciated the paid training during your first month. We understand your concerns about compensation and workload and take them seriously. We're always looking for ways to improve the employee experience. Your feedback is valuable as we continue to work on providing the best environment for all our employees. Should you wish you provide further feedback feel free to reach out to InterpreterCommunications@languageline.com.

Viewing 298 - 300 of 2,167 Reviews

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