Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,052 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 521 reviews)); "The training is good and complete." ((in 128 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 371 reviews)); "No benefits / 401k and all" ((in 154 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Sep 29, 2024

Exploitative job

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

no pros at all, just pain

Cons

the exploit you, pay you with the leftovers while they make an inmense profit out of your labor and taking advantage of the broken health system in America

LanguageLine Solutions Response

1y

Thank you for your review. As you are employed with one of our partners, we encourage you to reach out to them directly to share your feedback.

2.0

Sep 27, 2024

The job is remote and that is the only good point

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

The job is remote and that is good.

Cons

not a good onboarding process bad management low salaries not clearly defined goals

LanguageLine Solutions Response

1y

We appreciate you taking the time to share your experience with us, and we’re glad you found the remote aspect of the job beneficial. We’re sorry to hear that other parts of your experience did not meet your expectations. We are continuously working on improving our onboarding process to ensure new team members feel prepared and supported from day one. We continue to listen to feedback like yours to create a better work environment and are always evaluating ways to enhance the overall employee experience. We wish you all the best in your future endeavors.

3.0

Sep 24, 2024

Stressful work, good for a temp option

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible availability, can work remotely

Cons

poor management and stressful work nature

LanguageLine Solutions Response

1y

Thank you for sharing your experience at LanguageLine Solutions. We're glad to hear that you appreciated the flexibility and the ability to work remotely. We recognize that the nature of our work can be demanding, as we strive to provide essential services in real-time, often in high-pressure situations. We also appreciate your feedback regarding management. We continuously work to improve support and resources for our team members, and your insights are valuable to that process. If you have any additional suggestions or details you would like to share, feel free to reach out directly. We wish you the best in your future endeavors.

Viewing 307 - 309 of 2,167 Reviews

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