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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,167 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Aug 10, 2024

      They did not win Great Place to work 2023-2024, but lied they did

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from comfortable home, no communte.

      Cons

      Besides back to back calls high volume calls, abusive QA review, and difficult to change schedule ...etc. Everybody can search from "Great Place to Work (GPTW)" , and know that the did not win the reward, this year 2024, last year 2023 and the year before 2022... however, they posted a lie on the internal employee page "Interpreter Portal", they photo edited a fake award medal sign for 2023 - 2024, From what we can see, last win updated in 2020 on the GPTW page,this is a shame, acam company need to lie to their employee about bad report.

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for sharing your feedback with us. Regarding your comment about our Great Place to Work (GPTW) recognition, we want to clarify that LanguageLine Solutions, under the parent company Teleperformance, has indeed been awarded the GPTW certification for the years 2021, 2022, 2023, and 2024. To verify this information, you can visit the official Great Place to Work website https://www.greatplacetowork.com/certified-company/1121655, which details our certifications and awards for these years.
      2.0
      Aug 8, 2024

      Language line interpreter

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at home, pay is on time.

      Cons

      Low pay for the amount of work put in, promotion is only $1, this is very low with lots of call volumes for both VRI and OPI

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We have many resources, including a team of managers available to support and help our interpreters grow and be successful. Our pay and benefits in comparison to other employers in our business while not above average are consistent with the industry. If you would like to discuss further, please email interpretercommunications@languageline.com.
      4.0
      Aug 6, 2024

      Cool

      Vietnamese interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Thorough training, decent pay, friendly peers.

      Cons

      Not many cons except too many portals.

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for your feedback it is greatly appreciated and serves as a reminder of why we strive to create a supportive management team and accommodating work environment. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.
      Viewing 343 - 345 of 2,167 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,053 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.