Is LanguageLine Solutions a good company to work for as a Interpreter/Translator?

Interpreter/Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interpreter/Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interpreter/Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interpreter/Translator employees well?

Interpreter/Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 167 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Interpreter/Translator salaries at LanguageLine Solutions.

How happy are Interpreter/Translator professionals working at LanguageLine Solutions?

48% of Interpreter/Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Interpreter/Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 529 reviews)); "The training is good and complete." ((in 124 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 63 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 40 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 375 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 154 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "No pay raise after the initial raise" ((in 30 reviews))

LanguageLine Solutions Interpreter/Translator reviews

2.7

48% would recommend to a friend

(167 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Translator/Interpreter employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Translator/Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator/Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

167 reviews

3.0

Jan 25, 2024

Language line solutions

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Shorr calls , eaasybto handle , extra hours is double

Cons

Busy line sometimes , other time long calls

LanguageLine Solutions Response

2y

Thank you for taking the time to write a review. We appreciate hearing about your personal experience and are happy to learn that for the most part you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

2.0

Jan 19, 2024

Decent for WFH job, however no future

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

No micromanagement, no interaction with other interpreters resulting in less office politics.

Cons

No PTO/Sick days/paid vacation. Any missed days are deducted from paycheck. Every missed minute from the assigned schedule is deducted from paycheck (ex- couple minutes of extended break, quick restroom etc). Limited to none career growth. This job is not for those who seek career growth or advancement.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. We have many other resources including a team of managers available to support and help our interpreters grow and be successful. We regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

3.0

Jan 3, 2024

No communication

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

You get paid on time

Cons

No increase in pay, no communication. You have no one to speak to not even HR

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We have many resources including a team of managers available to support and help our interpreters grow and be successful. We regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 46 - 48 of 167 Reviews

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LanguageLine Solutions Interpreter/Translator reviews

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Language line solutions

Decent for WFH job, however no future

No communication

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