Is LanguageLine Solutions a good company to work for as a Interpreter/Translator?

Interpreter/Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interpreter/Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interpreter/Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interpreter/Translator employees well?

Interpreter/Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 167 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Interpreter/Translator salaries at LanguageLine Solutions.

How happy are Interpreter/Translator professionals working at LanguageLine Solutions?

48% of Interpreter/Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Interpreter/Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 523 reviews)); "The training is good and complete." ((in 134 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 366 reviews)); "No benefits / 401k and all" ((in 158 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "Poor management indeed." ((in 97 reviews)); "No pay for time off." ((in 33 reviews))

LanguageLine Solutions Interpreter/Translator reviews

2.7

48% would recommend to a friend

(167 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Translator/Interpreter employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Translator/Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator/Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

167 reviews

3.0

Feb 13, 2024

Honest Review

Translator/interpreter

Recommend

CEO approval

Business Outlook

Pros

1. Option to work from home 2. No dealing with coworkers 3. Working in Pijamas

Cons

1. Throw you into the fire after training with little supervision 2. After the first week you are basically alone 3. Too high of a volume of calls, hardly any break between them 4. Working in customer service just sucks people are rude

LanguageLine Solutions Response

2y

Thank you for taking the time to write a review. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many resources, including a team of managers available to support and help our interpreters grow and be successful. Language access can be far more than transactional. It is not the mere exchange of words, as one would trade one currency for another. When done right, it is transformational, allowing our clients to understand not just what their customers say, but what they mean. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

5.0

Feb 12, 2024

Fair company

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Moderate pay with benefits Courteous and professional co workers and higher ups

Cons

No longer giving opportunities to newer people No breaks No raise once set

LanguageLine Solutions Response

2y

Thank you for sharing your feedback. We are happy you enjoyed working at LanguageLine! We wish you well in your future endeavors.

2.0

Jan 26, 2024

toxic now

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

get some practice in this industry

Cons

low pay, super busy, poor management

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We have many resources, including a team of managers available to support and help our interpreters grow and be successful. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 43 - 45 of 167 Reviews

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