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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,168 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 26, 2024

toxic now

Recommend
CEO approval
Business Outlook

Pros

get some practice in this industry

Cons

low pay, super busy, poor management

avatar
LanguageLine Solutions Response
2y
Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We have many resources, including a team of managers available to support and help our interpreters grow and be successful. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
2.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The only good thing was the bond built between co workers.

Cons

It really saddens me looking back at this place, and how long I wasted my time there, always hoping they would see the hard work and compensate it. They did not, because they did not care. This is easily the most thankless job I have ever had. It also makes me sad because they often would take contractors right out of college, with no office job experience, and hire them, knowing that they were desperately looking for work. Then they pay terribly and work people so hard, and these new young hires don’t know that they deserve better, because this is their first job! So LLTS exploits their eagerness to learn and prove themselves, telling them that if they just keep working harder and doing MORE and HARDER work, with absolutely unrealistic deadlines (without compensation of course for taking on more and more difficult work) then maybe someday they can be a Senior PM! But those jobs only open up few and far between, and in the meantime you are stuck getting paid a pittance and doing more work to show them you deserve a raise and to move up. And they wait, and they grind- a long, long time, to the point where they burn out. It happened to me, it happened to pretty much everyone else I knew while working there. Why does this place do this?? We were all burning ourselves at both ends for this place that never appreciated us, and yet always wanted and expected more. One of my many supervisors (there was constant shuffling of teams and supervisors) would only maybe half the time bother to show up to our pre scheduled meetings with no word from her at all. She just simply wouldn’t show up and also wouldn’t be at her desk to find her. So disrespectful. How does that look, when the one who is supposed to help support and guide you shows you no respect and responsibility? Their Benefits are also quite poor. And, as is the trend every year with employee benefits across all companies sadly, the costs go up and up. And yet they refuse raises to the workers they barely bother to speak with but to give them more to do. Pay is very poor. I see in their responses to reviews that they “seek to meet or exceed” the industry standard in terms of compensation. That can’t be true. If it is, I would encourage current workers to ask their management to exceed compensation- as they clearly state that’s what they are trying to do. I understand the standard for the country may be in fact lower than it needs to be in a place this expensive to live. It is quite hard to go work for a place where you don’t get raises and don’t get paid a livable wage, and see a couple higher-ups roll up in Porsches. This job will cause you stress, annoyance, burn out. Please, do not go here to work as a project manager/coordinator. It is NOT worth it and I fear will only serve to hinder your happiness.

avatar
LanguageLine Solutions Response
2y
Thank you for your feedback. It is essential to note that our company always encourages open dialogue. We advise our employees to discuss any concerns directly with their managers, which helps us address issues more effectively and promptly. We wish you the best in your future endeavors. Your feedback is noted and will be shared with the team as it contributes to our ongoing efforts to improve.
3.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work. Benefits. Independent work

Cons

Little supervision. Large call volume.

avatar
LanguageLine Solutions Response
2y
Thank you for taking the time to share your feedback. As a “Great Place to Work” taking care of our interpreters is very important to us. One of our core values is continuous improvement and we are always looking for ways to ensure our interpreters feel valued and the feedback shared is put to good use. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.
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Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.