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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,168 total reviews)

      Simon Yoxon-Grant

      36% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Dec 22, 2023

      Treatment for graveyard employees

      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Can hit the bonus fairly easily as long as you stick to your adherence

      Cons

      Little to care or accomodation for graveyard shift employees despite them getting the hardest calls there are, 911. Company would regularly call me to come into the main office without 24h notice despite many myself and many employees living very far from the main office. Rescheduling was rarely ever well received even when called to come in on my day off. Was not compensated for my time there either because as a graveyard employee, I was never called in during my working hours despite spending all day commuting to the main office and then commuting back home, was still expected to complete my all night shift.

      avatar
      LanguageLine Solutions Response
      2y
      Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship was with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback. We wish you well in your future endeavors.
      2.0
      Dec 17, 2023

      Company being sued for exploitation

      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent if you don’t have a family/other obligations at home to worry about Travel is always fun The bonuses are amazing The Director really cares about the industry and is very knowledgeable

      Cons

      Scott Klein is completely uninvolved with the day-to-day operations of the company, massive ego Starting work at 6:30 AM and ending just before seven PM is pretty common Most of the travel is announced last minute and most team members will be gone for 8+ weeks in a row Managers are not very transparent about the travel schedule, even though they know weeks in advance Senior members are expected to be managers without additional title or pay Promotions are hard to come by; many stay in the role for several years A former member of the team is suing the company for workplace exploitation

      avatar
      LanguageLine Solutions Response
      2y
      Our typical approach to a review of this nature would be to say that we are sorry you had such a negative experience and invite a dialogue. Unfortunately, a post of this nature and the untruths therein leave no room for constructive conversation and Glassdoor allows reviews of this nature to remain truthful or not. Over the past 41 years, LanguageLine has been recognized by numerous organizations including Great Place to Work, a global people analytics and consulting firm. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.
      3.0
      Dec 14, 2023

      Exhausting

      Bilingual customer service interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. They pay on time. All benefits by law.

      Cons

      9am-6pm is call after call after call after call after call. It neverd ends unless you take your break or lunch. Yo dont even get a chance to know the person working next to you.

      avatar
      LanguageLine Solutions Response
      2y
      Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
      Viewing 505 - 507 of 2,168 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,055 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.