Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,056 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"You work from home; You get paid regardless of call flow; Flexible." ((in 530 reviews)); "The training is good and complete." ((in 126 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 376 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 98 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "No pay for time off." ((in 39 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,169 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,169 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,169 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Oct 23, 2023

Great company to work for if you fit in the contractor line of work!

Portuguese interpreter

Recommend

CEO approval

Business Outlook

Pros

Over 4 years working with this company. They provided me with paid training for 6 months. Paychecks have always been on time and correct. Pay is fair and within market. Since it’s a very convenient remote position any type of assistance is rendered through access to an online portal library with how to type documents or a call to the 24 hour hotline for assistance or tech support directly with a professional. If further assistance is needed, sending an email gets a response within 24hours. Equipment and some supplies provided. Equipment is fixed or replaced within 24hrs with pay. You set your own schedule, they just ask that you stick to that schedule for at least a year. I work nights, by choice! You do not have to start out working graveyard shift or ever. All employees are respectful and professional.

Cons

I’d say the cons are related to the line of work. Although you are employed through the company you are contracted. This means bare minimal benefits. I’ve heard most people use this type of employment as part time to gain extra income. Not my case, I’m a full time contractor. The only thing I find hard to do is bid for vacation which is Unpaid. Part of the Minimal benefits.

LanguageLine Solutions Response

2y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. Contractors are self-employed and not eligible for the same benefits as employees. If you’d like to provide further feedback, please email us at interpretercommunications@languageline.com.

1.0

Oct 23, 2023

Terrible experience

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexibility Salary in USD Paid training

Cons

You have to use your own devices Excessive workload

LanguageLine Solutions Response

2y

We understand that occasionally we miss the mark. We value the feedback and appreciate you taking the time to let us know there is room for improvement. We wish you well in your future endeavors.

1.0

Oct 20, 2023

Low Pay

Korean interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home. No driving

Cons

non stop calls, low compensation

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. We understand that occasionally we miss the mark. We value the feedback and appreciate you taking the time to let us know there is room for improvement. We wish you well in your future endeavors.

Viewing 529 - 531 of 2,169 Reviews

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