Is LanguageLine Solutions a good company to work for as a Interpreter/Translator?

Interpreter/Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interpreter/Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interpreter/Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interpreter/Translator employees well?

Interpreter/Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 167 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Interpreter/Translator salaries at LanguageLine Solutions.

How happy are Interpreter/Translator professionals working at LanguageLine Solutions?

48% of Interpreter/Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Interpreter/Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 536 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 63 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 374 reviews)); "No benefits / 401k and all" ((in 158 reviews)); "Poor management indeed." ((in 97 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 33 reviews))

LanguageLine Solutions Interpreter/Translator reviews

2.7

48% would recommend to a friend

(167 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Translator/Interpreter employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Translator/Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator/Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

167 reviews

3.0

Jun 18, 2023

Lack of training

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, a lot of hours.

Cons

Low pay, not enough training.

LanguageLine Solutions Response

3y

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We do review our training materials and strive to provide the most up to date training possible. In addition, we do have 24 X 7 support and self-support available in our extensive eLibrary. You can also join our Chatter groups for support & activities. We regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

5.0

May 25, 2023

Interpreter

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Work from home and flexible schedule

Cons

There are no cons to working here

LanguageLine Solutions Response

3y

Thank you for taking time to leave such a thoughtful review. We are happy to hear you enjoyed your time with us and wish you well in your future endeavors.

2.0

May 15, 2023

bad pay, bad management

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

-Work from home, skip the commute.

Cons

-Very low pay compare to other company standard -been working for 6 years, every time i request a salary raise, its been turn down, same salary for last 6 years. -Good luck finding someone to answer to the questions you have. -Constant censorship among the interpreters chat portal, anything related to the company that are negative will quickly get deleted.

LanguageLine Solutions Response

3y

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We do have a team of managers available, 24-hour support and self-support available in our extensive eLibrary. Chatter groups are moderated and offer support & activities. We regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 64 - 66 of 167 Reviews

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