Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,044 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 65 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 41 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 367 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 148 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 101 reviews)); "Poor management indeed." ((in 99 reviews)); "No pay for time off." ((in 36 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 30, 2025

Terrible management

Vietnamese interpreter

Recommend

CEO approval

Business Outlook

Pros

Remote job, no need to worry about commute

Cons

Terrible management who does not care about employee's mental health or rights. Reduced hours because of AI, low pay, no yearly pay raise, bare minimum health insurance, no holiday pay rate. If you want to use PTO then it depends on their mood to decide if you get approved or not.

LanguageLine Solutions Response

8mo

We appreciate your feedback. At LanguageLine, we are proud to be recognized as a Great Place to Work® and are committed to supporting interpreters with the resources they need. With thousands of interpreter inquiries received, some answers may overlap, but our dedication to improvement never wavers. Best of luck in your career journey.

2.0

Sep 28, 2025

Worst managment ever

Russian interpreter

Recommend

CEO approval

Business Outlook

Pros

Working from home and nice initial training

Cons

They treat you as a slave - no time even for a bathroom break. The system would send me clients all the time, not giving me a minute to catch my breath, while my colleagues would send me the screenshots of their workload schedule, doing nothing for hours, and getting the same pay.

LanguageLine Solutions Response

8mo

Thank you for sharing your feedback. At LanguageLine, we are honored to be recognized as a Great Place to Work® for the past 6 years, and remain committed to enriching the interpreter experience. We follow all labor laws including those for bathroom breaks. We wish you the best.

3.0

Sep 27, 2025

Good for part-time

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Good job is you need a part time position

Cons

You are not getting any holiday pay or vacation pay if you work part -time, there is no management, they adjust your schedule on their needs with no advanced notice within 1 week.

LanguageLine Solutions Response

8mo

Thank you for taking the time to share your experience with us. We are glad to hear that you find the flexibility of part-time work with LanguageLine to be a good fit. We understand the importance of benefits such as holiday and vacation pay and recognize how scheduling can impact work–life balance. We remain committed to creating a positive environment for all of our team members and truly value the work you do in helping clients and communities every day. If you have additional feedback to share feel free to contact interpretercommunications@languageline.com.

Viewing 79 - 81 of 2,163 Reviews

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Portuguese Interpreter

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