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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions Interpreters/Translators reviews

2.7

48% would recommend to a friend

(168 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Interpreters/Translators employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 168 company reviews on Glassdoor. This indicates that most Interpreters/Translators professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Interpreters/Translators professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

168 reviews
3.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

glad its flexible and its job from home, it takes me 2 min to get to my work place its very independent ; I m supervised but its remote and I m not bothered if its not needed; I know what I need to do and how

Cons

they are paying too freaking little baring in mind that russian is very very in demand language to translate ; lots of calls, they are constantly asking us to work overtime because there is a big demand but not willing to pay min wage I was paid for almost 2 years basic $14 an hour, then they raised to $15 and recently jumped to $18 but as a part time employee I don't get paid time off ; I dont get paid sick time, I dont get insurance, I dont get any benefits beside only 401k ; we work all holidays there is no extra pay for those either and if you work over time ... no extra pay just your normal regular pay FEMA calls paid almost $30 an hour but you often dont know what calls are FEMa and we dont get them that much ; i keep hearing that Spanish interpreters paid like 30-36$ an hour, arabic paid more as well now Russian interpreters are even more in demand coz lots of Ukrainian ppl all over the world speak often russian too and its an options for them to communicate they need to pay more!!! I mean someone with two language skills should be able to make more money than a barista ... they want us to know all the terms and medical and legal and banks and insurance but pay us like we were good after 4 hours training

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LanguageLine Solutions Response
3y
Thank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. Payments are made within the Labor Law. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
Aug 15, 2022
Recommend
CEO approval
Business Outlook

Pros

pays well, flexible hours, great community

Cons

long hours (team dependent), too many people

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LanguageLine Solutions Response
3y
Thank you for taking the time to provide your feedback. We connect clients to our team of 17,000 professional, on-demand interpreters via audio or video in 30 seconds or less. We provide these services 24 hours a day, seven days a week, 365 days a year and schedule our interpreters within the labor law for breaks/lunches to meet the demand. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
Aug 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The company was treating interpreters fine.

Cons

Some of the things were not so professional, and the hours offered to interpreter is not flexible. With the time zone difference it is highly to destroy our health

avatar
LanguageLine Solutions Response
3y
Thank you for taking time to share your feedback. We connect clients to our team of 17,000 professional, on-demand interpreters via audio or video in 30 seconds or less. We provide these services 24 hours a day, seven days a week, 365 days a year and schedule our interpreters within the labor law to meet the demand. We wish you well in your future endeavors.
Viewing 85 - 87 of 168 Reviews

Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.