Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,044 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 519 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 65 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 41 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 367 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 148 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 101 reviews)); "Poor management indeed." ((in 99 reviews)); "No pay for time off." ((in 36 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

2K reviews

1.0

Sep 5, 2025

Don't waste your time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

meaningful work grateful clients that's it

Cons

cutting hours, not stable, POOR communication from the company, updated the time off request system, making it super inconvenient, limited development opportunities, absurd guidelines that make work unnecessarily complicated quality assurance nitpicks at everything and looks for ways to fail you, not investing in employee retention, HORRIBLE payroll department. If you are missing a part of your paycheck, you will wait for their response for weeks, no direct management so if you need help it is super hard to get through to anyone competent enough to assisst you health insurance is the worst

LanguageLine Solutions Response

9mo

Thank you for taking the time to share your perspective. At LanguageLine, as a Great Place to Work, we are committed to strengthening the interpreter experience and continue to invest in systems, processes, and support resources to better serve our team. Feedback such as yours provides us with insight into areas where we can evolve, including communication, professional development, and operational improvements. We appreciate your contributions and wish you continued success in your career.

2.0

Aug 28, 2025

Too much workload

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, good training

Cons

Back to back calls is unrealistic for workers to do like 2hours shift non stop

LanguageLine Solutions Response

9mo

We appreciate your feedback! We’re glad to hear that working from home has been helpful for you and that our training has made a positive difference. Regarding your call volume concern, we continuously look for ways to improve the interpreter experience. If you’d like to share more, we welcome your input at InterpreterCommunications@languageline.com.

3.0

Aug 26, 2025

Work from home is the best

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Great place to start as a interpreter. Good training and stable income. Gain lots of interpretation experience.

Cons

Schedule is not very flexible to change (Recently they are improving the system though). No national holidays.

LanguageLine Solutions Response

9mo

Thank you for taking the time to share your feedback! We're happy to hear you enjoyed the training and enjoy taking calls for us. Regarding your scheduling concern, we continuously look for ways to improve the interpreter experience. If you’d like to share more, we welcome your input at InterpreterCommunications@languageline.com.

Viewing 91 - 93 of 2,163 Reviews

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