Is LanguageLine Solutions a good company to work for as a Interpreter/Translator?

Interpreter/Translator professionals working at LanguageLine Solutions have rated their employer with 2.7 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of LanguageLine Solutions employees being 2.9 out of 5 stars. Search open Interpreter/Translator Jobs at LanguageLine Solutions now and start preparing for your job interview by browsing frequently asked Interpreter/Translator interview questions at LanguageLine Solutions .

Does LanguageLine Solutions pay Interpreter/Translator employees well?

Interpreter/Translator professionals rate their compensation and benefits at LanguageLine Solutions with 2.0 out of 5 stars based on 167 anonymously submitted employee reviews. This is 14% worse than the company average rating for salary and benefits. Find out more about Interpreter/Translator salaries at LanguageLine Solutions.

How happy are Interpreter/Translator professionals working at LanguageLine Solutions?

48% of Interpreter/Translator employees at LanguageLine Solutions would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Interpreter/Translator professionals have also rated LanguageLine Solutions with a 2.7 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.4 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Flexible hours when you work from home" ((in 536 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 63 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 374 reviews)); "No benefits / 401k and all" ((in 158 reviews)); "Poor management indeed." ((in 97 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 33 reviews))

LanguageLine Solutions Interpreter/Translator reviews

2.7

48% would recommend to a friend

(167 total reviews)

Simon Yoxon-Grant

29% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Translator/Interpreter employees have rated LanguageLine Solutions with 2.7 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Translator/Interpreter professionals have an average working experience there. LanguageLine Solutions is rated 24% below average by Translator/Interpreter professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

167 reviews

3.0

Oct 6, 2021

A decent WFH part-time job

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

No experience required Flexible working hours

Cons

Heavy call volume Low wage No bonus

LanguageLine Solutions Response

4y

Thank you for taking the time to provide your feedback. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.

4.0

Sep 27, 2021

review

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

work from home, "flexible" hours

Cons

too many phone calls it feels like a call center

LanguageLine Solutions Response

4y

Thank you for taking the time to write a thoughtful review. We appreciate your feedback and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

5.0

Aug 29, 2021

Good

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, good salary, nice colleagues

Cons

Sometimes the employers are too strict

LanguageLine Solutions Response

4y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.

Viewing 109 - 111 of 167 Reviews

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