Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,049 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 523 reviews)); "The training is good and complete." ((in 130 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 41 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 365 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 151 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 101 reviews)); "Poor management indeed." ((in 101 reviews)); "No pay for time off." ((in 40 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 27, 2025

Terrible Company

All call spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home decent training (for the low-level calls at least)

Cons

pay being super on your toes about every client interaction who expects you to be a robot and remember paragraphs of information, while the company always takes their side on matters, regardless of what nonsense they complain about

LanguageLine Solutions Response

1y

Thank you for your review. We’re glad to hear that you find the work-from-home option and found our training helpful. We’re sorry to hear your concerns about compensation and client expectations. Our pay is consistent with industry standards, and we’re continuously working to improve interpreter support and training. We value your feedback and encourage you to reach out to interpretercommunications@languageline.com if you'd like to share more.

1.0

May 27, 2025

they care more about money than your life

French interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home is allowed

Cons

they will terminate you for issues you do not control and will make it your fault. a client will act in a bad manner and they will hold you responsibl and terminate you. any complaint or issue you face in your work that isnt caused by you will still be considered for your termination matter of fact the company omly responds to reviews that put them in a good light if apply to their company you signal to them that you dont care about yourself so why should they. my advice avoid this company until they start treating their workers like actual human beings.

LanguageLine Solutions Response

1y

Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience at LanguageLine and that you felt unsupported in difficult situations. At LanguageLine, we strive to create a professional and respectful environment for all employees. While we maintain high standards for interpreter conduct and client service, we also recognize that not all challenges are within an interpreter’s control. Please know that we carefully review each situation—including interpreter input—before making employment decisions. We appreciate your comments and take them seriously as we continue working to improve communication, fairness, and support across the organization. If you’d like to provide further insight or share your experience directly, please reach out to our HR Support Team at hrsupport@languageline.com. Thank you again for your contributions to LanguageLine, and we wish you the best in your future endeavors.

1.0

May 25, 2025

Deranged

Associate

Recommend

CEO approval

Business Outlook

Pros

You can work from home.

Cons

Home website created by a lunatic. Every time you click on something, the LL website logs you offline, you get an email asking you why you logged off, and your account is blocked. You then have to ask for the account to be reinstated and you might have to wait up to 24 hours. This is simply for clicking on another website. I am not kidding. They are absolutely hell-bent on making your life a miserable living hell. They have zero respect for their employees and are a faceless, mindless conglomeration of sick psychopaths.

LanguageLine Solutions Response

1y

Thank you for your feedback. It's unfortunate your experience with the interpreter platform did not meet your expectations. System timeouts and auto-logout processes are intended to ensure security and accuracy, but we recognize they can be disruptive—especially if they interfere with your ability to work. We understand that interpreting is demanding work, and we’re continually working to improve both our tools and our support systems. We appreciate the service you provided during your time with LanguageLine and wish you the best moving forward.

Viewing 145 - 147 of 2,166 Reviews

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