employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy to take a day off when you have something urgent comes up.

Cons

Too strict on all the small details rather than investing in accurate interpretation (such as lighting on your face when you do video calls, it has to be directly in front of you. If your window is on your right and it shows that the source of lighting is coming from the right side, you wouldn't pass QA). Very high traffic, you might be getting 8hrs back to back call if you're interpreting a high demand language. No Work from home reimbursement at all. If you happen to have a technical issue (such as portal wouldn't let you set yourself as available to take calls - which is not your fault), you wouldn't get paid.

avatar
LanguageLine Solutions Response
1y
Thank you for sharing your experience. We’re glad to hear you found it easy to take time off when needed—we understand how important flexibility can be. We appreciate your feedback regarding our quality assurance standards and technical policies. Our goal is to support interpreters in delivering accurate and professional interpretation in a secure and consistent environment, which is why certain technical requirements—like lighting—are in place. That said, we recognize how important it is to balance these expectations with the realities of working from home, and your insights are helpful as we continue to evaluate and improve our processes. We strive to ensure fair handling of system-related concerns, and we are always working to strengthen support and communication in these areas. We wish you the best in your future endeavors.
4.0
May 7, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

No micromanagement , once randomly, so you feel independant to do a good job and with less stress

Cons

low salary, difficult to ask for a salary raise

avatar
LanguageLine Solutions Response
1y
Thank you for your review and for your many years of service as an interpreter with LanguageLine Solutions. We’re glad to hear that you appreciated the independence the role offered and that you felt empowered to do your best work without unnecessary stress. We understand your concern about compensation and the challenges around salary discussions. Interpreter compensation is a topic we take seriously, and we continually evaluate market trends to remain competitive while supporting long-term sustainability. We wish you continued success in all your future endeavors.
Viewing 157 - 159 of 2,166 Reviews

Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.