Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,049 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 529 reviews)); "The training is good and complete." ((in 136 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 35 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 370 reviews)); "No benefits / 401k and all" ((in 146 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 96 reviews)); "Poor management indeed." ((in 96 reviews)); "No pay for time off." ((in 35 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 23, 2025

Standard corporate company

Consecutive interpreter

Recommend

CEO approval

Business Outlook

Pros

good system, available tech support, good payment scheme and decent holiday and MC Leave days, Paid leave that is.

Cons

night shift work exclusivly (US Hours), although you are a part of a team do not think that you are going to feel like it, considering it is all from home and the only time you have is for actual work

LanguageLine Solutions Response

1y

Thank you so much for sharing your feedback! Since you worked with us through one of our partners, we encourage you to reach out to them directly to share your thoughts. Wishing you all the best on your journey!

4.0

Apr 22, 2025

Good company to work for

Opi/vri vietnamese interpreter

Recommend

CEO approval

Business Outlook

Pros

Work remotely from home. The training program was very resourceful. Great pay, the help desk was very helpful. As a fulltime you are guaranteed 40 hours a week.

Cons

not very good medical benefits. PTO is quite annoying to request sometimes, if you take off for a while, you have to submit requesting for every single day separately. The schedule is not very good, you have to work on Pacific time doesn't matter what time zone you are in which is quite annoying sometimes.

LanguageLine Solutions Response

1y

Thank you for taking the time to share your experience with us! We're glad to hear you found the training program resourceful, appreciated the opportunity to work remotely, and felt supported by our Help Desk. We're especially proud to provide full-time hours and competitive pay. We acknowledge your feedback about medical benefits, PTO, and scheduling. While we know that aligning to Pacific Time can be a challenge depending on your location, it helps us ensure consistent service across the board. We’re happy to share that changes have been made to the PTO request process! You no longer need to submit a request for each individual day—requests can now be grouped together, making it quicker and easier to plan your time off. Best of luck in your future endeavors!

1.0

Apr 19, 2025

Worst paid job I have ever had

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home, relaxed shift on sundays.

Cons

Just wanted to warn anyone considering working for Language Line Solutions—this company pays only $170 per week for a full-time, 5-day, 8-hour shift. That’s less than $4.30 per hour for a job that requires constant mental effort, where I have to quickly take notes, interpret in my mind, and deliver accurate and precise translations in real time. I get that it's a remote job, but that doesn’t justify the insultingly low pay. Plus, their benefits aren’t anything special either. For a company that relies entirely on skilled interpreters to function, they sure don’t seem to value us much. If you're in Costa Rica and looking for remote interpreting jobs, I’d strongly recommend looking elsewhere unless you want to be overworked and underpaid.

LanguageLine Solutions Response

1y

Thank you for sharing your feedback. We recognize that interpreting is a demanding and highly skilled profession, and we appreciate the dedication and mental effort interpreters bring to every session. While we strive to provide fair and competitive compensation based on local market conditions, we understand that perceptions of value and support can vary. We continuously work to improve the interpreter experience. We wish you the very best in your future endeavors.

Viewing 169 - 171 of 2,166 Reviews

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