Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,053 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 32% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 536 reviews)); "The training is good and complete." ((in 124 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "No benefits / 401k and all" ((in 160 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 40 reviews)); "No pay raise after the initial raise" ((in 30 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Oct 6, 2017

Over the phone interpreter

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work at home, fairly good wage compare to other jobs. Fairly easy to get a job and good new hire training

Cons

Very emotionally stressful. No break between calls, interpreters couldn't even take a sip of water. Clients are usually very pushy and LEPs tend to dodge questions and/or providing irrelevant information; clients end up blaming interpreters for bad translation. Very tiring and muscles were all tensed up at the end of each shift

LanguageLine Solutions Response

8y

Thank you for taking the time to write this review. I want to assure you that we are always looking at hiring more interpreters so that action is in progress. I’m very sorry to hear the reasons for the change and I take them to heart. The fact that you have left the company does not make your feedback any less valuable. Please feel free to contact my office so that we can exchange ideas and keep this conversation going. I would like to hear more of your feedback. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

5.0

Oct 3, 2017

Great Company to work for.Highly recommendend.

Italian interpreter and language proficiency tester

Recommend

CEO approval

Business Outlook

Pros

Today is my last day working with LLS.I wanted to publicly thank the Company for my awesome experience and for all they do to help people . Language Line is the best company that I worked for.Great colleagues,great trainers,managers and so on . Thank you Language Line for everything,keep up the great work you all do!

Cons

Nothing bad about.You get to work from home and help people while doing your job!

LanguageLine Solutions Response

8y

I'd like to personally thank you for your contributions to LanguageLine Solutions and let you know how thoughtful it was for you to share your positive experience on your last day. It is the caring interpreters like you who recognize that you are helping others in your role to assure that we deliver total and complete client satisfaction each and every day. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Thanks again for taking the time to share what it means to you to work at this company. Should you ever want to meet and discuss your experience working at LanguageLine Solutions or anything that would've made you stay, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

3.0

Oct 2, 2017

cool

Translator

Recommend

CEO approval

Business Outlook

Pros

good money, benefits, fun job

Cons

none that i can think of

LanguageLine Solutions Response

8y

Thank you for your feedback. It’s extremely gratifying to know that you are having a positive experience at LanguageLine. If you would ever like to exchange ideas, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

Viewing 1726 - 1728 of 2,167 Reviews

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