Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,053 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 32% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 536 reviews)); "The training is good and complete." ((in 124 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 370 reviews)); "No benefits / 401k and all" ((in 160 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 40 reviews)); "No pay raise after the initial raise" ((in 30 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Sep 27, 2017

The worst EXPERIENCE ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Don't ever think of working with them. No bonus , no insurance,no vacation and they don't give notice when they decide to fire you

Cons

I live in houston, TX and they fired me because I wasn't able to attend work during hurricane Harvey

LanguageLine Solutions Response

8y

Though it was difficult to hear, I want to thank you for taking the time to share your thoughts. I am sorry that your experience at LanguageLine Solutions has not matched our intention of being the best place you have ever worked. Regarding your specific complaint that you think you were fired due to the hurricane, our adherence team is working one on one with interpreters who were impacted by this natural disaster and we fully support each and every individual through this unfortunate event. Please know that you can contact my office directly and we will review your situation immediately. Likewise, please contact me if you would like to discuss this and any other issues you may have. I welcome the opportunity to hear more about your concerns and suggestions for improving our company. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

5.0

Sep 26, 2017

Excellent Company!!!

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Then hiring process is amazing, everybody is so professional and extremely nice, I am so glad I am working with this company!! Working from my home office is the best !

Cons

None! The company is excellent!

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

3.0

Sep 26, 2017

Vietnamese Interpreter

Over the phone interpretation

Recommend

CEO approval

Business Outlook

Pros

there is a lot of training and companies provide the right opportunity for whomever want to start a career or gain some decent experience in interpretation. They also provide the right equipments for you to do the job.

Cons

too many back-to-back calls but LOW PAY, therefore, the turn-over rate is high. After six months, you are sick of taking the back-to-back calls because your mouth can be dry by the end of the day and you do not seem to be able to afford anything since their pay is low. It is impossible to reward yourself after all your living expenses. THIS JOB IS GOOD FOR STUDENTS WHO WANT SOME EXTRA INCOME WHILE IN SCHOOL OR PEOPLE WHO WANT TO GAIN EXPERIENCE IN INTERPRETATION.

LanguageLine Solutions Response

8y

Though they are difficult to hear, I want to thank you for taking the time to share your thoughts. I am sorry that your experience at LanguageLine Solutions has not matched our intention of being the best place you have ever worked. We consider our team of interpreters to be our greatest asset, and it is of paramount importance to me that you feel valued. If you would like to share more, please contact my office and schedule an appointment. I welcome the opportunity to hear more about your concerns and suggestions for improving our company. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

Viewing 1732 - 1734 of 2,167 Reviews

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