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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,167 total reviews)

      Simon Yoxon-Grant

      38% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Jul 6, 2017

      poor salary

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are constantly hiring through an agency in Peru.

      Cons

      The payment is really low. $3.50 per hour logged in in which you interprete 55 minutes per each hour.

      3.0
      Jun 27, 2017

      Too bad they were bought out by Teleperformance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      After being bought out by Teleperformance there are none

      Cons

      no overtime, slave driving methods

      1.0
      Jun 23, 2017

      all cal interpreter

      All all interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      It used to be a nice over the phone interpretation company working on a secure and clear line. Now we work on a laptop with a flaky software and constant technical issues.Very frustrating!

      Cons

      This new management has no clue about the interpretation business and now has no clue about the technical support needed.On top of all the interpreters do not get paid when they are put on idle time while they work on their problems.So anethical!

      avatar
      LanguageLine Solutions Response
      8y
      SPECIFIC COMPLAINT Though it was difficult to hear, I want to thank you for taking the time to share your thoughts. I am sorry that your experience at LanguageLine Solutions has not matched our intention of being the best place you have ever worked. Regarding your specific complaint that your company-provided laptop isn't working properly, please know that we offer the interpreter help desk as a resource to our interpreters for troubleshooting your specific issues - including technical challenges that impact your ability to receive calls. If you have any difficulty accessing this resource, please contact my office and we will remedy the situation right away. Likewise, please contact me if you would like to discuss this and any other issues you may have. I welcome the opportunity to hear more about your concerns and suggestions for improving our company. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions
      Viewing 1801 - 1803 of 2,167 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,052 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.