Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,166 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      33% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.4

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Apr 6, 2016

      Customer Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some very nice employee and executives. The hours are good and most departments are very flexible with changing your time. The company is really trying hard to improve their imagine as being a hard company to work at. Also trying to improve the big GAP between management and occupational. These are positive things they are doing to make a difference.

      Cons

      Greedy, bad decisions in the past, growing to fast and expecting one person to do the job of 4 people. Hiring people with no integrity.

      1.0
      Apr 4, 2016

      Portuguese Interpreter

      Portuguese phone interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Language Line gave me my very first interpreter full-time job in the USA.

      Cons

      1- Horrible pay. They scheduled me for a bunch of holidays and never paid me time and a half!!! 2- They offered me health insurance that didn't meet the minimum requirement of my state. Basically I didn't have health insurance and now I have a lot of medical bills. They also "forgot" to pay my health insurance for 2 weeks and never solved the problem when I received a bill in my house. I went to the doc's office thinking I had health insurance, but I didn't. 3- When I started my maternity leave, they stopped paying my insurance. NO ONE never helped me solved the issue, I had to spend months talking to the insurance company to try to solve it. 4- HR doesn't have a phone number, they take 2 weeks to reply your e-mails. You have NO support. 5- There is no team work, because there is no team. 5- The call agents are extremely unhappy and rude. They keep sending you wrong calls, even though the client specifies the language and dialect. It was a nightmare! I was in it to be able to get experience and leave as soon as I could.

      2.0
      Mar 29, 2016

      Not a good company and very low pay as an interpreter!

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work at home - no need to commute during bad weather - Provide good training on their system - Unlike independent contractor, they provide W2 which is an ease of mind when filing tax

      Cons

      - Poor benefit and pay - No respect to their employee - being forced to switch to video interpreting without any options and compensation - Very lonely and isolated because you work at home for the whole day

      Viewing 1921 - 1923 of 2,166 Reviews
      Related searches: LanguageLine Solutions jobs | LanguageLine Solutions salaries | LanguageLine Solutions benefits | LanguageLine Solutions interviews
      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.