Pros
Very professional people doing the recruiting and the over-the-phone training. Everyone I have talked to has been so nice and helpful (Helpdesk , recruiter, training instructor). Very flexible in terms of the schedule they offer; they are willing to work around your existing schedule. Working from home is great too! Lots of calls; the phone rings non-stop.
Cons
No enough training. It is very difficult to follow all the procedures and protocols when you only truly receive one day of training with an instructor (the rest of the training is done by yourself, online, reading material and taking tests). Working from home is great but it would be very useful to have coworkers and instructors around when you first start interpreting, just as a safety net or backup.
