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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,165 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,165 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 20, 2015

Flexible schedule but low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Very flexible schedule - Valuable and challenging work experience

Cons

- Low pay, considering how challenging the job is

1.0
Apr 17, 2015
Recommend
CEO approval
Business Outlook

Pros

- Work at home. - Earning an income to survive if lack of other options.

Cons

- Job requires great skills , education, effort but in the other hand Miserable pay, minimum wage, no respect. -No paid vacations, hard to get days off without them seizing the opportunity to count it against you, inflexible schedule. - According to their client companies LLS charges them high bills , for one day of an interpreter's work about approximately 10000 USD , the interpreter gets less than 90, that's how cheap they are ... - Slave driving Greedy company only interested in profit and exploitation of employees. - They sometimes claim mistakes in the calculation of payroll but mysteriously these "mistakes" always give you less than they owe, never more. you always have to be vigilant and document and watch the number of hours you worked which gives you extra work in addition to the already high demand, stressful work you are doing. - Clients/agents from companies you interpret for are sometimes, rude , stressed, uneducated, stupid, not trained on how to work with an interpreter and tend to blame the interpreter for their incompetence, in which case your own company does not get your back and throws the interpreter under the bus to appease the client. Interpreters are considered disposable, and that is why the company cannot retain a lot of experienced competent interpreters and counts on continuous hiring with low standards. management is cheap in compensation of equipment etc, they always try to find excuses to give you only partial compensation or nothing at all. they refused to pay for equipment claiming it is not the kind that they want, then after I proved to them it was not the case, they only paid for one piece of equipment and not the other. Despite having outstanding evaluations and excellent performance there is no reward or incentive in the long term except for a tiny taxable performance bonus of about a hundred and smth dollars twice a year. you only hear from them if they are trying to police you, or if they get an inaccurate complaint from a from a 1 over 100 mentally unstable frustrated client trying to use the interpreter as a punchbag to blame for his own issues, problems, incompetence, etc. in which case LLS takes his word over yours. -The Fact that they post fake positive employee reviews here to mislead possible prospects.

3.0
Apr 14, 2015

Not-so-bad company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, nice people in all departments, you can take time-off if you need it. Overall a good company to work for.

Cons

Low pay, stressful, changes in schedule take a loooong time, training does not really train you to deal with "the real world". If you are an anxious person, stay away. At the beginning they may lie about the pay.

Viewing 2023 - 2025 of 2,165 Reviews

Glassdoor has 3,046 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.