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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 11, 2025

Considerable

Recommend
CEO approval
Business Outlook

Pros

Good pay if can persist on working, as pay is base on hours committed

Cons

mostly work at night shifts

avatar
LanguageLine Solutions Response
1y
Thank you for sharing your positive feedback. We are happy to hear you enjoyed taking calls for us. Wishing you all the best!
3.0
Mar 10, 2025

For the experience

Recommend
CEO approval
Business Outlook

Pros

Experience with all sectors of society: medical, judicial, insurance, etc. Dedicated hours per each week

Cons

No limit on one phone call, so one call at the beginning of the shift can take the entire 5hr shift (if working part time) which is exhausting. Lack of appropriate resources and training for certain languages.

avatar
LanguageLine Solutions Response
1y
Thank you for sharing your experience. We're glad to hear that you valued the opportunity to work across various sectors and have dedicated hours each week. We understand that long calls can be challenging, especially during extended shifts. We continuously review interpreter support resources and training programs, and your feedback helps us identify areas for improvement—particularly for languages that may require additional resources. We appreciate your input on training and workshops and will share it with our team as we work to enhance interpreter preparedness. Thank you for your contributions, and we wish you continued success in your career.
3.0
Mar 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home hybrid remote

Cons

Back to back calls when busy

avatar
LanguageLine Solutions Response
1y
Thank you for sharing your feedback! We're glad you appreciate the flexibility of our hybrid remote work option. We understand that call volume can be high during busy periods, and we truly appreciate the dedication of our interpreters in managing these demands. We continuously look for ways to support our team and improve the interpreter experience. If you have any suggestions or insights on how we can enhance workload balance, we’d love to hear them. Thank you for being a valued part of LanguageLine!
Viewing 202 - 204 of 2,166 Reviews

Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.