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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,163 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      33% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Sep 12, 2014

      Good work experience, very tense work environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Got a lot of experience with interpretation and general customer service, and working from home you do save a lot of money and gas.

      Cons

      Low pay, everything that happens ie, you get sick,phone broke, got 5 minutes late is stacked against you in form of a formal warning and eventually everyone gets fired, because you can't go a full year with a perfect attendance record.

      4.0
      Aug 18, 2014

      Decent Company

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros where the OT hrs and benefits, basically you get what you give don't expect much but offer stability

      Cons

      Adherence and calls, try to show employees you care, no that they are all just numbers and quality scores. I believe also certain calls we handle that are not suited for the pay grade.

      3.0
      Aug 13, 2014

      Convenient Work at home employment

      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are an employee not a contractor. Everything is phone based and training was computer and phone based. The variety of calls makes the day interesting and your day goes quickly.

      Cons

      Once you select your schedule when hired they refuse to allow you to change it. You can never reach your assigned manager when questions arise. You are the last to know of changes that affect you. No true communication with employees...at lease the home based ones...maybe its better if you work at a call center.

      Viewing 2059 - 2061 of 2,163 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,044 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.