Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,044 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 524 reviews)); "The training is good and complete." ((in 128 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 61 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 367 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 158 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 99 reviews)); "No pay raise after the initial raise" ((in 28 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 16, 2017

Work from Home

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from Home, No traffic to fight with.

Cons

There is very little contact with peers.

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

5.0

Aug 9, 2017

Pure Happiness at Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work atmosphere is great. Employees are eager to work, great schedules. You get paid while in training. Recruitment and training department prepares you for testing and supervisors are very helpful.

Cons

Has some insurance benefits depends on if you are a work from home or at the call center and what position you have. But overall good.

5.0

Aug 8, 2017

Serving Limited English speakers 24/7

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company cares regardless of the theme of negativity...I just don' think there is enough time or resources (as with any business!) to adequately communicate all the things that are being done each day. From my experience over the years, the company has been working non stop to improve the tools, processes and responsiveness to the 8000+ remote interpreter workforce to serve LEPs and the companies they need to communicate with each day. This work is almost never visible to the invaluable interpreter workforce who are working autonomously in the comfort of their homes.

Cons

The interpretation job is an ideal situation for a person who is seeking to utilize their bilingual skills to help others to understand! It is a great set up for someone who needs to work from home and doesn't want added expenses to travel to an office. If you want to drive in traffic for hours and work with constant interaction with your boss, this job may not be for you.

LanguageLine Solutions Response

8y

Thank you for your positive feedback and for being a part of “the solution.” Our goal is total and complete client satisfaction. Enthusiasm for one’s work, which you convey here, goes a long way toward helping us achieve this. Please know that I appreciate your contribution. Should you ever want to meet and discuss your ideas on how our company can improve, please contact me at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

Viewing 2086 - 2088 of 2,163 Reviews

Jobs at LanguageLine Solutions

Pohnpeian Interpreter