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      MKS Instruments

      Engaged Employer

      MKS Instruments reviews

      4.0

      83% would recommend to a friend

      (398 total reviews)
      avatar

      John T.C. Lee

      89% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      MKS Instruments has an employee rating of 4.0 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MKS Instruments employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      398 reviews
      2.0
      Feb 16, 2023

      Engineering company with inadequate operations and supply chain capabilities

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      MKS products are exceptional and support the most advanced applications in their respective market. A great place to work for engineering talent, and has an exceptional talent pool of people across the globe to work/partner with. The company however lacks leadership, skills and software investment for supply chain, supply planning, operations and inventory management.

      Cons

      Bureaucracy slows ability to scale, leadership unwilling to delegate decisions, human glue to support execution, limited IT technology to enable SC effectiveness, PTO below industry with forced usage through shutdowns.

      avatar
      MKS Instruments Response
      3y
      Thank you for your feedback. It is great to see you recognize our position as an industry leader. Our vision is “enabling the technologies that transform our world” and our innovative products and employees support our ability to be successful in executing this vision every day and year-after-year. We understand how a lack of delegation or too many administrative procedures can result in frustration and ineffectiveness. We encourage constructive dialogue between employees and managers to help address these types of concerns. We also offer many resources for manager development that will help enable everyone to bring their best to work every day. At MKS we strive for a competitive pay and benefits package, including our PTO, and we continually evaluate our comprehensive benefits offerings to ensure we are appropriately aligned to the market. If you have any additional feedback or would like to discuss these matters further, please reach out directly to MKS.Feedback@mksinst.com.
      5.0
      Feb 13, 2023

      MKS has been excellent to me

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      MKS really invests in the employees. Between tuition reimbursement, challenging projects, and great opportunities for career advancement within the company, MKS is a great place to grow your career.

      Cons

      This does not pertain to each department, but communication from Sr. Management is sometimes non-existent. While it would be nice if the contributors were surveyed and problems addressed, more direct communication from upper management on the direction of the company needs to happen. 401k match (3%) and healthcare coverage for families could be better.

      avatar
      MKS Instruments Response
      3y
      Thank you for your response. We are thrilled to read that MKS has been excellent to you. We couldn’t ask for a better compliment. We recognize employees as our most valued asset, so we strongly support career growth and development. We offer useful benefits to help our employees thrive, including an excellent tuition reimbursement program. Thank you for the candid feedback regarding communications. Our goal is to continually improve; your feedback helps us better identify areas of focus. Currently senior management hosts annual company-wide and divisional townhalls, but we will continue to look into more opportunities to increase visibility and engagement. We also have leaders connect through videos and updates on Insight (our employee intranet). Insight is always a great place to see our latest news from leaders and colleagues across the organization. If you have specific communications you would like us to target, please feel free to reach out to us directly at: MKS.Feedback@mksinst.com
      3.0
      Feb 6, 2023

      Awesome locally, disappointing corporate/mid-level management

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      (My reviews are unique to my particular small location) Flexible, low-stress, good direct management, lots of autonomy (until corporate steps in), positive work environment/co-workers (though not very social, so if that's what you're looking for, this place isn't for you), great pay and good benefits (the employee stock plan is especially nice).

      Cons

      No one at our site has authority to make even relatively small decisions. Off-site mid-level management has no clear chain of command and takes inordinately long to make decisions we should have been enabled to make at the local level to begin with. Often, the decisions that are made by corporate/mid-level are not only not timely, but also have negative effects on our business (alienate vendors and customers, cost us extra money, etc. Also, I feel that corporate talks about employee engagement, but doesn't walk the walk. I feel valued at the local level but feel like corporate doesn't even know I exist, let alone care about me or my contributions. For example, we have had two forced shutdowns in less than two months during which the company required employees to use their accrued vacation. I feel there are probably better ways to boost the company balance sheets without alienating employees.

      avatar
      MKS Instruments Response
      3y
      Thank you for your honest feedback. We are glad to read you have a strong local connection and work experience. That is so important. We appreciate your opinion on corporate matters and we value your contributions. Historically, we have a shutdown during the holiday season, so employees are able to take a break and spend time with their families. This quarter we did ask employees to use their accrued time off in the quarter in which they earned it. This decision was made as part of a holistic strategy that will further strengthen our organization for long-term success. Like many companies, we are operating in an environment of increased economic uncertainty. At times, we have needed to be proactive and evaluate our business needs and adjust accordingly. This has included shutdowns to align with cost-savings efforts. These are short-term solutions that will better enable our success for the long-term. If you have any additional feedback or would like to discuss these matters further, please reach out directly to MKS.Feedback@mksinst.com
      Viewing 181 - 183 of 398 Reviews
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      ReviewsMKS Instruments reviews

      Glassdoor has 507 MKS Instruments reviews submitted anonymously by MKS Instruments employees. Read employee reviews and ratings on Glassdoor to decide if MKS Instruments is right for you.