MKS Instruments reviews

4.0

83% would recommend to a friend

(398 total reviews)
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John T.C. Lee

89% approve of CEO

67% positive business outlook

MKS Instruments has an employee rating of 4.0 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MKS Instruments employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

398 reviews
1.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent benefits. HR seemed nice.

Cons

The payroll manager is a terrible leader and made my life hell from day 1. Their payroll processes are not documented and there was little training on how to do my job.

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MKS Instruments Response
2y
Thank you for taking the time to provide feedback. We appreciate your constructive candor because it offers us the chance to grow. We are always open to listening and looking into new, innovative ways to approach processes. Our goal is to create a culture of mutual respect where employees feel comfortable to bring their ideas or concerns to leadership. While we recognize that work culture is not without its conflict, we will always strive to ensure a healthy work environment for everyone. We understand your experience was difficult and we are open to hearing about it. If you would like to discuss it further, please reach out directly to MKS.Feedback@mksinst.com.
1.0
Feb 9, 2022

Horrible

Recommend
CEO approval
Business Outlook

Pros

Trainer does a good job training

Cons

Communication isn’t there through all departments especially HR and Payroll. Payroll have messed up my pay and tax documents TWICE

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MKS Instruments Response
4y
Thank you for taking the time to provide your feedback and allowing us the opportunity to see areas where we can grow. We are happy to hear you have received quality training to perform your job safely and accurately. HR and payroll continue to collaborate regularly to ensure alignment. We continue to look for communication avenues that will most effectively reach our employees – including Workday assignment notifications and digital signage boards. We apologize for any errors that may have occurred in your pay and tax documentation. In such a situation, every effort will be made to rectify the situation quickly and effectively. If you have any additional feedback or would like to discuss these matters further, please reach out directly to MKS.Feedback@mksinst.com.
2.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Good use and implementation of state of the are production tools.

Cons

Management has a very ‘old school’ mentality which runs the organization like a dictatorship rather than a collaboration.

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MKS Instruments Response
4y
Thank you for providing your honest feedback. MKS is proud to enable the technologies that transform our world. We use the state-of-the-art production tools you mentioned to make this possible. While management style does vary from person to person, at MKS we encourage leaders to support new ideas and new ways of thinking, to foster an atmosphere of constructive candor, trust, and inclusivity, and to hold themselves and others accountable in a respectful and productive way. If you would like to discuss any of these points further or want to share any additional feedback, please reach out directly to MKS.Feedback@mksinst.com.
Viewing 19 - 21 of 398 Reviews

Glassdoor has 507 MKS Instruments reviews submitted anonymously by MKS Instruments employees. Read employee reviews and ratings on Glassdoor to decide if MKS Instruments is right for you.