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      MKS Instruments

      Engaged Employer

      MKS Instruments reviews

      4.0

      83% would recommend to a friend

      (398 total reviews)
      avatar

      John T.C. Lee

      89% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      MKS Instruments has an employee rating of 4.0 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MKS Instruments employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      398 reviews
      5.0
      Feb 13, 2023

      MKS has been excellent to me

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      MKS really invests in the employees. Between tuition reimbursement, challenging projects, and great opportunities for career advancement within the company, MKS is a great place to grow your career.

      Cons

      This does not pertain to each department, but communication from Sr. Management is sometimes non-existent. While it would be nice if the contributors were surveyed and problems addressed, more direct communication from upper management on the direction of the company needs to happen. 401k match (3%) and healthcare coverage for families could be better.

      avatar
      MKS Instruments Response
      3y
      Thank you for your response. We are thrilled to read that MKS has been excellent to you. We couldn’t ask for a better compliment. We recognize employees as our most valued asset, so we strongly support career growth and development. We offer useful benefits to help our employees thrive, including an excellent tuition reimbursement program. Thank you for the candid feedback regarding communications. Our goal is to continually improve; your feedback helps us better identify areas of focus. Currently senior management hosts annual company-wide and divisional townhalls, but we will continue to look into more opportunities to increase visibility and engagement. We also have leaders connect through videos and updates on Insight (our employee intranet). Insight is always a great place to see our latest news from leaders and colleagues across the organization. If you have specific communications you would like us to target, please feel free to reach out to us directly at: MKS.Feedback@mksinst.com
      3.0
      Feb 6, 2023

      Awesome locally, disappointing corporate/mid-level management

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      (My reviews are unique to my particular small location) Flexible, low-stress, good direct management, lots of autonomy (until corporate steps in), positive work environment/co-workers (though not very social, so if that's what you're looking for, this place isn't for you), great pay and good benefits (the employee stock plan is especially nice).

      Cons

      No one at our site has authority to make even relatively small decisions. Off-site mid-level management has no clear chain of command and takes inordinately long to make decisions we should have been enabled to make at the local level to begin with. Often, the decisions that are made by corporate/mid-level are not only not timely, but also have negative effects on our business (alienate vendors and customers, cost us extra money, etc. Also, I feel that corporate talks about employee engagement, but doesn't walk the walk. I feel valued at the local level but feel like corporate doesn't even know I exist, let alone care about me or my contributions. For example, we have had two forced shutdowns in less than two months during which the company required employees to use their accrued vacation. I feel there are probably better ways to boost the company balance sheets without alienating employees.

      avatar
      MKS Instruments Response
      3y
      Thank you for your honest feedback. We are glad to read you have a strong local connection and work experience. That is so important. We appreciate your opinion on corporate matters and we value your contributions. Historically, we have a shutdown during the holiday season, so employees are able to take a break and spend time with their families. This quarter we did ask employees to use their accrued time off in the quarter in which they earned it. This decision was made as part of a holistic strategy that will further strengthen our organization for long-term success. Like many companies, we are operating in an environment of increased economic uncertainty. At times, we have needed to be proactive and evaluate our business needs and adjust accordingly. This has included shutdowns to align with cost-savings efforts. These are short-term solutions that will better enable our success for the long-term. If you have any additional feedback or would like to discuss these matters further, please reach out directly to MKS.Feedback@mksinst.com
      4.0
      Jan 10, 2023

      Dedicated Team Approach

      Npi materials program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are dedicated, skilled, knowledgable, and collaborative. Positive company culture of "winning as a team" and good work-life balance.

      Cons

      Resourcing for IT and process improvements

      avatar
      MKS Instruments Response
      3y
      Thank you for your feedback. We are glad to read you had a positive experience with our company culture. Having a work environment filled with professional, skilled team members who are collaborative and invested in everyone’s success makes it enjoyable to come to work every day. Not to mention the powerful impact a healthy work-life balance has on your overall wellbeing. You are right: resourcing is a challenge facing many organizations today. We are striving to make process improvements in identified areas as quickly and effectively as we are able and will continue to do so. If you have any additional feedback or would like to discuss these matters further, please reach out directly to MKS.Feedback@mksinst.com.
      Viewing 277 - 279 of 398 Reviews
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      ReviewsMKS Instruments reviews

      Glassdoor has 507 MKS Instruments reviews submitted anonymously by MKS Instruments employees. Read employee reviews and ratings on Glassdoor to decide if MKS Instruments is right for you.