Is MKS Instruments Rochester a good place to work?

Employees in Rochester have rated MKS Instruments with 3.5 out of 5 stars in 24 anonymous Glassdoor reviews. To compare, worldwide MKS Instruments employees have given a rating of 3.5 out of 5. Search open jobs at MKS Instruments in Rochester and find out about the interview experience in Rochester or explore more of the top rated companies in Rochester .

Does MKS Instruments pay well in Rochester?

MKS Instruments employees working in Rochester rate their compensation and benefits with 3.5 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is 2.9% better than the company average rating of all MKS Instruments employees. Browse MKS Instruments salaries in Rochester to find out how much you could get paid.

How is the work culture at MKS Instruments in Rochester?

Employees in Rochester have rated MKS Instruments with 4.1 out of 5 for work-life-balance (7.6% higher than company-wide rating), 4.4 out of 5 for diversity and inclusion (7.1% higher than company-wide rating), 3.8 out of 5 for culture and values (2.7% higher than company-wide rating) and 4 out of 5 for career opportunities (19.2% higher than company-wide rating).

How satisfied are MKS Instruments employees in Rochester?

93% of employees in Rochester would recommend working at MKS Instruments to a friend, compared to 86% of MKS Instruments employees worldwide . This is based on 24 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at MKS Instruments?

Engineer (15) , Manager (10) , Intern (6) , Mechanical Engineer (6) , Human Resources (5) , Manufacturing Engineer (5) , Production Assembler (5) , Program Manager (5) , Technician (5) , Project Manager (4) , Senior Software Engineer (4) , Test Engineer (4) , Business Analyst (3) , Director (3) , Engineering Intern (3)

What are the pros of working at MKS Instruments according to real employee reviews?

"The people I work with are great." ((in 43 reviews)); "+ Generally good benefits" ((in 27 reviews)); "Work life Balance is good" ((in 23 reviews)); "Pay is good (..but not great)" ((in 19 reviews)); "Good work environment" ((in 9 reviews))

What are the cons of working at MKS Instruments according to real employee reviews?

"Management is bad at everything" ((in 17 reviews)); "Employees are completely ignored when ask Upper Management for help" ((in 10 reviews)); "Promoted people from within to fill management positions with no training or experience." ((in 8 reviews)); "Your work life will depend on your direct manager and management chain." ((in 8 reviews)); "Communication difficult in fast pace environment" ((in 6 reviews))

MKS Instruments Rochester reviews

3.5

86% would recommend to a friend

(24 total reviews)

John T.C. Lee

97% approve of CEO

9% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (24 reviews)

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Employees in Rochester have given MKS Instruments a rating of 3.5 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most employees have a good working experience in Rochester. The MKS Instruments employee rating in Rochester is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

24 reviews

3.0

Jun 5, 2024

Good place to work

Group leader

Recommend

CEO approval

Business Outlook

Pros

Room for advancement, Co-workers are nice, Pay differential for night shift.

Cons

Inconsistent communication between departments, Products rushed to be created needing lots of modifications.

MKS Instruments Response

1y

Thank you for taking the time to share your experience and for your many years of dedication in Rochester. It’s encouraging to hear that you’ve found supportive colleagues and opportunities for advancement—We win as a team, and developing and engaging our people is part of our guiding principles. We’re glad they’ve been part of your experience. We recognize your concerns around cross-departmental communication and product readiness. These are important areas. We're committed to creating stronger alignment across teams and encouraging open, timely dialogue to prevent rework and ensure smoother execution. If you have suggestions on how we can improve, we would like to hear your thoughts. At MKS, we know that lasting progress comes from listening and working together. Please continue to share your ideas through our Digital Dialogue program or by contacting mks.feedback@mksinst.com. Thank you again for being part of our journey.

3.0

Apr 21, 2024

Good place

Service technician

Recommend

CEO approval

Business Outlook

Pros

Allow you work on Flexible hours

Cons

Alot of mirco manger at work places

MKS Instruments Response

1y

Thank you for sharing your experience and for your contributions in Rochester. We're glad to hear that flexible work hours have supported your schedule—providing flexibility where possible is one way we aim to support our team members’ well-being and work-life balance. At MKS, we believe in empowering individuals and building trust through accountability and mutual respect. Creating a culture where people feel supported is important to us. If there are specific situations you’d feel comfortable sharing, we’d welcome the opportunity to learn more and continue improving. You can reach us anytime at mks.feedback@mksinst.com or through our internal Digital Dialogue program.

5.0

Nov 12, 2023

One of the Good Ones

Supplier quality engineer

Recommend

CEO approval

Business Outlook

Pros

Extremely friendly and helpful workforce. Diverse products. WFH 2 days a week. Competitive compensation and benefit package.

Cons

Lacked a training program, especially having to work with multiple ERP’s. Manager was at another location, which is not a problem, except there was little communication.

Viewing 7 - 9 of 24 Reviews

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