Qualtrics reviews

3.6

60% would recommend to a friend

(2,612 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jan 10, 2023
Recommend
CEO approval
Business Outlook

Pros

The engineering department is full of great people and I have felt encouraged to grow and learn as a developer, often being offered roles I might not be quite qualified for but that they feel I can grow into (don't worry I'm not left to fend for myself when taking on a growth role). The engineering managers are responsive to feedback and usually not afraid to share their opinions on company wide policies that they don't agree with.

Cons

Since joining Qualtrics I have seen a rapid decline in the company (and by that I mean the executives and others making company wide decisions). For an experience management company the policy makers are surprisingly bad at responding to feedback from their employees and backing up their decisions with data. For the last few company wide policy changes the company value of transparency has felt like a joke.

4.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- Strong processes and talent - Great market position - High integrity company - Good pay

Cons

- Mandated a move to in office 4x/week without any communication about this being in the pipe. Would not have taken the job if I'd know they were going to mandate this as their office is in Orem and I live in SLC like so many others.

5.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

The people at Qualtrics, and especially in Customer Success, are the absolute best. Super bright, low-ego, and so supportive. I have the best bosses (would not consider another company while I have them kind of bosses), an awesome team and love everyone I work with. I've been supported, given stretch opportunities and feel like I haven't stopped growing since I've gotten here. I plan to be at Qualtrics for the long-term. I am confident in the company direction and ability to win; it's an exciting space and fun technology. I really enjoy getting to talk to my clients and help them with the tech and services we provide. Great opportunity to geek out a few times a day :) Customer Success can be a challenging job, but I feel very supported by the company and after being here several years have seen Qualtrics take action on processes that were not designed well and caused customer/employee frustration. No software company has perfect products and systems (hello, job security for customer success managers everywhere :P), so it will never be a frustration-free job but I love being at Qualtrics and highly recommend it to everyone!

Cons

Just normal customer success cons, it's a great job to develop transferrable skills and enter software but navigating conflict can be draining at times.

Viewing 346 - 348 of 2,612 Reviews

Glassdoor has 2,868 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.