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      ROI Call Center Solutions

      Part of Connexus Resource Group

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      ROI Call Center Solutions reviews

      3.2

      53% would recommend to a friend

      (256 total reviews)

      Rob Schow

      64% approve of CEO

      48% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Senior management

      2.5

      Compensation and benefits

      ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      256 reviews
      1.0
      May 9, 2016

      STOP!!! DON'T APPLY HERE

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not really anything really good about this.

      Cons

      - management - upper management - lack of vision - lack of communication - unwilling to hear feedback - lots of promises, little follow through No pride in where they work. The break room is filthy (i don't think it has bee cleaned in years. The bathrooms are disgusting. Really there is nothing good about this company and I can't wait to get out of here.

      1.0
      Feb 16, 2016

      Total Lack of Professionalism

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Constantly hiring, often on spot job offers after one interview, most positions require little to no call center experience.

      Cons

      There is little to no training for some of the smaller campaigns within the company, often putting employees in sink or swim positions when first starting. Turn around on employment is fast since a large portion of hires are in the <20yo demographic. It's almost impossible to get a raise unless you're friends with management within the company. Management will often discuss concerns with employees on the call floor in front of surrounding co-workers. Policy changes and scheduling changes can happen with little to no advance notice. No paid vacation or sick days. Team leads will seem annoyed when you have questions regarding your job.

      4.0
      Jan 12, 2016

      Account Manager

      Account manager/project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The executive team there is pretty spot on, they work with you on all aspects of project management and like to be involved in the hiring/training and review process. They were always available to help if I ever needed anything

      Cons

      Depending on the project there could be high turnover with entry level agents

      Viewing 34 - 36 of 256 Reviews
      Related searches: ROI Call Center Solutions jobs | ROI Call Center Solutions salaries | ROI Call Center Solutions benefits | ROI Call Center Solutions interviews
      ReviewsROI Call Center Solutions reviews

      Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.