Salesforce reviews

4.0

79% would recommend to a friend

(22,539 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Oct 28, 2023
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefits are great.

Cons

- We are told that trust is one of their corporate goals. That was not my experience! The amount of back stabbing at the leadership level where HR had to get involved was min blowing! This also cascaded down to the teams - During my first career conversation with my manager. He spent 25 minutes of a 30 minute mtg talking about how good he is. - My manager doubled my work load over night without asking if I had extra capacity. I set expectations that balls could drop due to being over allocated to which he said let’s see how it goes. Balls were dropped and I got dinged for it in my performance review!! - Senior exec’s played favorites and changed their minds daily and didn't care how this impacted the team - No team moral or fun was had!! - I was told that we are encourage to find new roles if the one you are in wasn’t a good fit. I did that and my manager wouldn’t let me leave…. I hate to say all the above in a public forum but whilst I was there I didn’t feel as if I had a voice and worried if I did express my concerns I would have been fired…

1.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are nice Smart individual contributors and mid level management

Cons

I was in sales operations and marketing operations and the hours worked never were below 60 with sales operations consistently reaching 80 hours. I submitted an ethics report for management that we were being abused and also formal feedback reporting the environment that essentially got swept under the rug. The hr manager shared that since it was not sexual harassment it was not an issue. Leadership would yell at you for not working fast enough or pulling enough weekends and late nights. Twice I had debilitating migraines from the stess and multiple times broke down in tears or had my coworkers and employees breakdown. Salesforce does a wonderful job with their brand making you think they are the best company to work for and you are on the top. Nothing could be further from the truth. My mental and physical health declined rapidly at salesforce and any effort to communicate feedback or advocate for change was shot down. Also the way everyone over uses ohana a Hawaiian term for a white male led company is cultural appropriation ever and very on brand colonizer behavior.

2.0
Apr 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Fabulous company to work for before this year. One of the best companies to work for. Culture put people ahead of profit, and employees were loyal to the company.

Cons

Company direction has been taken over by vulture capitalists. Expect to see regular layoffs yearly going forward. Stacked ranking has been introduced (although they softened the terminology…it’s still stacked ranking.). Culture is starting to turn toxic as employees and managers jockey and backstab to avoid layoffs and pips. Risk-taking was previously rewarded even in failure…that’s unlikely to continue. Pay raises, bonuses, and stock grants have been reduced considerably and further cuts are likely to become regular occurrences. Internal bureaucracy is becoming overwhelming, slowing down development and customer support to a crawl. Management is aware of and sympathetic to the toxic changes but are powerless to do anything. Even Marc Benioff seems to be fearful of losing his title and is taking positions unthinkable even a year ago. Fast growth culture is over. It’s all about profit margin now. Ohana is dead. Company will live on but as a traditional IT company not unlike IBM or Oracle. Path to $50 billion in 3 years is unlikely.

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