Salesforce reviews

4.0

79% would recommend to a friend

(22,526 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Jan 20, 2018
Recommend
CEO approval
Business Outlook

Pros

-Opportunity to interact with emerging companies -Amazing VTO opportunities -Brand recognition -Product marketing -Snacks -Overtime pay - great events - some truly genuine coworkers

Cons

This is from our experience..yes OUR because multiple people have expressed identical concerns. General managerial inconsistency and poor and undefined career development Subjective management with unclear expectations and lack of constructive feedback Lack of knowledge and account/opportunity strategy from superiors Unavailability as a resource – poor coaching and lack of involvement with accounts / opportunities Complete lack of trust and transparency with direct line management Inability to coach, mentor and guide effectively – no structure for 1:1 meetings and lack of agenda - Continuous belittlement and criticism despite efforts to improve – general disengagement, lack of proactive coaching resulting in negative retrospective feedback Lack of fair judgment and unprofessional communication in open forums- topics to be discussed in 1:1 posted openly with a belittling nature Unfair and unequal treatment amongst Salesforce employees, specifically at AE level Internal political nightmare with unjustified promotions Unequal territories with no realistic probability of quota attainment unless provided multiple territories with high AOV band Lack of true sentiment for customer success – Many oversold accounts, unhappy customers and forced purchases encompassing a bullying demeanor Lack of true equality in the workplace – Majority of the Southern California hub is Caucasian, where there is a true lack of diversity, where it appears that minorities are hired to meet quotas Distraught office culture full of fear and lack of “Ohana” despite how Salesforce portrays itself Low compensation compared to fair market value for AE per segment False claims of “equality” (approximately 65% White, 79% Male at Salesforce) Continuous micro-management with call center mentality for tenured Account Executives On a final note, there are some extremely judgmental managers, one specifically who came from the Chicago office. Constant complaining, throwing people under the bus and tattle tale mentality making it a completely uncomfortable work environment and actually having people who would rather quit than put up with "it".

1.0
Oct 28, 2016
Recommend
CEO approval
Business Outlook

Pros

- Nice offices - Competitive pay/benefits - Flexibility - Good Brand from the outside. - leading enterprise products.

Cons

- Completely focuses on sales, nothing else. All that matters to them is hitting quarterly numbers. - High Churn of people due to lack of training, management and high pressured cooker demanding instant results. - Poor leadership in place - often people who have done well put into management positions with no exp or people skills. - Zero career development and growth. - No culture - you will just be another number. - Many people unresponsive and hiding. - Very political and packed with egos. - management seem to ignore and look down on more junior employees as beneath them. - Poor communication to employees.

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Salesforce Response
9y
Thank you for providing this feedback. I wanted to address your concerns about culture, as we work hard as a team to create a great place to work across all of our hubs and to ensure the #SalesforceOhana is experienced by everyone in our ecosystem - be it customers, partners, communities or our employees. Culture is the number one Method on our company V2MOM (Vision, Values, Method, Obstacles and Measures), so it’s something which is incredibly important for me and the rest of the leadership team. I’ll be sharing your words with our management team because it's important for us to be vigilant about behaviours that degrade our culture within each of our own organisations. Making sure that we have the best managers in the world is an important initiative for Salesforce, so thank you for giving us your thoughts on that topic. If you’d like to share more specifics on your experiences, I encourage you to safely and anonymously report them via our EthicsPoint reporting site located at http://www.salesforce.ethicspoint.com/. Getting more specific info via this service helps us to directly address issues and improve the situation.
2.0
Sep 25, 2016

Dont be fooled

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, company is amazing, software and tools are amazing

Cons

I would not recommend anyone to work here!! Dont be fooled by the money and "1 place to work" Horrible culture, Great OTE waived at you but its (totally un-achievable) , People leaving everyday, such a unstable workplace..

Viewing 271 - 273 of 22,526 Reviews

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