SoftServe reviews

4.1

79% would recommend to a friend

(1,575 total reviews)
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Harry Propper

85% approve of CEO

61% positive business outlook

SoftServe has an employee rating of 4.1 out of 5 stars, based on 1,575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 14, 2015

"Fast growing company" - at a price ....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As broadly proclaimed - the company is indeed fast growing. As an employee, you can participate in different projects and learn/user different technologies. Sometimes, if you finish a project and haven't been assigned to another one, you have opportunities to learn some additional or pass certification. The career development path is pretty much predefined - in order to step up, you need a bunch of certificates for each level. Personal performance is not so important.

Cons

The main selling point (as they sale you as "professional") is your collection of certificates - not your knowledge/expertise. Most of certificates you can pass for free are internal. The external ones are not valuable in the IT world and are waste of time. If you want to take a "serious" one - it's your decision and your money. As a Ukrainian company, the management favor the ukrainian employees no matter of their level of experience - and this introduce some awkward situations when multinational team works with the client, and the "technical lead" or "project manager" pose some stupid questions, not suited for his role.

2.0
Jul 30, 2025

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very smart and collaborative associates under the director level

Cons

Leadership, from BoD to C-level and all the way down to SVPs are the worst that I or any of my former colleagues have ever seen. Zero direction or true strategy, narcissistic/egomaniacs leading the organization, and a WILDLY political climate that inhibits any long-term advancement unless you are Eastern European. The culture has degraded to a point where the culture is gone, constant in-fighting between teams and business units, leaders not seeing eye to eye, shady behind-the-scenes conversations and ZERO respect for the associates who work very hard for the organization. While the people outside of leadership are great, dont get fooled that the company is on a growth trajectory. Removing thousands of associates and reducing OPEX tends to show positive results... just unfortunate to see so many good people being taken advantage of. Its not shocking why the turnover is so horrendous. Unlimited PTO and Remote work is great, but have fun finding any valuable benefits as a US associate.

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SoftServe Response
9mo
Thank you for taking the time to share your experience and perspective. We understand that experiences can differ, and we are sorry to hear that yours was not as positive as you had hoped. We do want to note that many of our associates – across different geographies and levels – share very different experiences, highlighting collaboration, professional growth opportunities, and a culture of innovation as key reasons they value SoftServe. While no organization is perfect, we continuously work on strengthening leadership practices, alignment, and transparency, guided by feedback from both current and former colleagues. We appreciate you recognizing the talent and dedication of our associates as well as the flexibility we provide. Your comments help us reflect on areas for improvement while also reinforcing where we are making progress. We wish you success in your future endeavors and thank you again for taking the time to share your thoughts.
1.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

None I can really think of. Put your efforts somewhere else

Cons

No sales, bad leadership, no not understand how to be customer-centric

Viewing 37 - 39 of 1,575 Reviews

Glassdoor has 1,797 SoftServe reviews submitted anonymously by SoftServe employees. Read employee reviews and ratings on Glassdoor to decide if SoftServe is right for you.