SoftServe reviews

4.1

79% would recommend to a friend

(1,575 total reviews)
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Harry Propper

85% approve of CEO

61% positive business outlook

SoftServe has an employee rating of 4.1 out of 5 stars, based on 1,575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Branded souvenirs, company activities outside the workplace.

Cons

Company with poor management. They sell a lot of smoke in social networks and it is not as it seems. The projects are short-lived and there is no job stability. They have changed Talent Success Leads several times and the last one is the worst of all, he has no idea of agile methodologies and much less of technologies and the industry. Every employee who reaches the talent pool has his days numbered in the company, so there is no growth. I knew the case of a QA girl who lasted more than 1 year without a project and because she was close to the Country Manager, they never touched her. You have to be part of his personal key ring to survive there. My advice when you are contacted by a recruiter, ask for the scope of the project and the type of client.

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SoftServe Response
1y
Thank you for sharing your concerns and experiences. We're sorry to hear that your time at the company wasn't positive. We take feedback from our associates and former employees very seriously, as it helps us identify areas for improvement and growth. At SoftServe, our people are at the core of our business. We understand that the industry is in constant change, and we have strategies to face these challenges, providing also a supportive work environment for all our associates. Our Talent Success Leads facilitate communication and alignment ensuring better cohesion, and we are committed to finding the right leadership that can drive our initiatives and align with our agile methodologies and technological approaches while being strategic partners for our developer's professional growth within SoftServe. It's important to mention that each case of reservation is reviewed according to internal parameters and business needs when making a decision. And every decision is based on our principles, our Diversity, Equity, and Inclusion policy, our business needs, and our associate's performance. All our SoftServians are treated equally and with respect. Thank you again for your feedback, we value all opinions and are here to listen and improve.
1.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing that I can think of

Cons

Broken sales culture, no systems in place for sales teams, Wild West sales organization, very poor leadership, zero intrateam collaboration, poor delivery

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SoftServe Response
1y
Thank you for your feedback. We’re sorry you’re experiencing this at work. We want to highlight that we are working on creating a supportive sales ecosystem to be more transparent with goals and clear regional responsibilities. If you are experiencing issues with other teams or people, please reach out to your manager or local HR. In addition, please use our internal surveys to provide more details about your concerns along with any recommendations so we can focus on areas of improvement.
1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

They give out many branded souvenirs.

Cons

If a recruiter contacts you from this company, run away! The projects are short term and, once they end, they put you in reserve and then fire you. In Q1 and Q2 of this year they laid off many employees in technical and non-technical roles, lowered salaries and adjusted salaries to those closest to the Country Manager's circle, including relatives of him.

Viewing 40 - 42 of 1,575 Reviews

Glassdoor has 1,797 SoftServe reviews submitted anonymously by SoftServe employees. Read employee reviews and ratings on Glassdoor to decide if SoftServe is right for you.