SoftServe reviews

4.1

80% would recommend to a friend

(1,575 total reviews)
avatar

Harry Propper

86% approve of CEO

63% positive business outlook

SoftServe has an employee rating of 4.1 out of 5 stars, based on 1,575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Sep 21, 2023

No job safety

Recommend
CEO approval
Business Outlook

Pros

Good at making you feel that they are a great place to work, with gifts and events.

Cons

The moment the project ends or if anything happens with a client, they let you go, there is no job safety working as a consultant with them.

3.0
Jul 28, 2023

OK

Recommend
CEO approval
Business Outlook

Pros

smart people to assist in the business

Cons

Not the sharpest of people in understanding how to win the business

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SoftServe Response
1y
Thank you for your feedback. It's great to hear that you're working with like-minded smart people. If you experience issues with other teams or people, please reach out to your manager or local HR. Please also take advantage of our internal surveys to regularly provide actionable feedback for the company. We always appreciate experienced team members offering to mentor or train those with less experience and would be happy to hear your ideas for how we can improve our ability to win business.
1.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

IT Academi with good teachers, and career matrix in good condition.

Cons

Companie has a very bad security level, a lot of security information on machines with viruses and easy access, and you can get a lot of issues like it: Microsoft, IBM, and Deutsche bank were seriously damaged by sharing their source code in torrents for public. The company doesn't think about employees and works with a black list approach for each employee and tries to control all IT companies in the region with the IT Cluster by sharing personal information with their black list which is not legal and employees can't see any feedback in this blacklist (70% there is fully lie by feedbacks from friends). By the cluster in the region, every company should follow this blacklist or they will have problems with all participants in the cluster. The Career matrix is good, but after passing, all checks for employees will not get the new position because it's required more salary and isn't good for the company. In my story, I passed all requirements for the English level and 26 topics for knowledge evaluation at 100% (required only 70% for the next level and 100% for 2 levels) and was fired from my job after 3 days and any company in the region didn't want to work with me after this situation. I got a message from the company that my client wasn't happy with my work (where i was in the architecture team and created a fully new top product for the client, where I was 3 years) and it's the main reason for firing me (strange why it happened after passing exams for 2 levels more than I was in the company), I was thought that it's maybe true and leave this company, after 3 months I got feedback from this client in LinkedIn, and there was another context like I am very good and created a great product (so it means that company didn't want to pay more for my skills). Money profit with lying to the client it's a normal way for the company, a lot of really juniours without experience are presented like architects to the client where the client is paying 70$ per one hour, but the real salary for the employee not more than 15$ per hour. In management, you can see a lot of young people, like girls with age 20 years and responsible to control all projects from clients, but generally, they don't have any knowledge of the client domain and technical part, main job for them it should be friendly with any client and speaking very good (for getting the possibility to catch client for a long time, and get money without any results), and they call it soft-skills (for the company it's a first argument to getting new employees and no matter if the employee knows how to turn on pc or not).

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SoftServe Response
3y
Hi. We see that you are very disappointed and angry about leaving SoftServe. Did you take advantage of your exit interview with your managers, HR BP team to bring some clarity to our particular case? If you still have some unresolved questions, we suggest you contact us and talk one more time to make things fully clear. For SoftServe, data security has been a cornerstone of our business, especially after the cyber-attack that happened in 2020. We continue to be partners with all the companies you’ve mentioned because our clients have never suffered from this or any other attack. Our employee satisfaction is growing as you can see that we have one of the highest ratings at Glassdoor. Our eNPS is 84, which also proves that SoftServe is a people-first company. During these war times specifically, we continue to care about our employees’ safety, development, and happiness. Our participation in the IT Cluster is aimed to develop our industry, region, and education and we have never shared any personal data about our associates, especially in so-called blacklists. At SoftServe, we provide equal opportunities for everyone, and treat our associates without discrimination, especially as it applies to gender, race and age. As you highlighted in your review, we have a great IT Academy where we help improve both hard and soft skills. With robust internal educational programs, we ensure that our associates are qualified and well equipped to do the work that drives them.
Viewing 61 - 63 of 1,575 Reviews

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