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      SoftServe

      Engaged Employer

      SoftServe reviews

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      4.1

      79% would recommend to a friend

      (1,575 total reviews)
      avatar

      Harry Propper

      85% approve of CEO

      61% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Culture & values

      4.0

      Compensation and benefits

      4.0

      Career opportunities

      3.9

      Senior management

      SoftServe has an employee rating of 4.1 out of 5 stars, based on 1,575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Oct 25, 2023

      Great People - Not so great leadership

      Partner alliance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are wonderful. Many amazing people doing awesome work. I have found some incredibly wonderful individuals that work there and will cherish the many years I was a part of their teams.

      Cons

      Territorial and vindictive. Watch out for the toes you unknowingly step on, especially if they have been there for 10 or more years. Your new role may be stepping into a closely held space by them and they may not like you being there. They will push you out. Some of the teams say they want leaders but really want a more autocratic style rather than servant leadership. Be prepared to be the "throat to choke" no matter if if did all you could.

      avatar
      SoftServe Response
      1y
      Thank you for sharing your experience, we appreciate your transparency. The leadership team is aware of these concerns and is proactively working to address any behaviors or attitudes that are not in line with our values. Our CEO has been clear that anything that is good for SoftServe is good for all who work here, and there should be no cases of territorialism. If you have specific issues you need help with, please contact Human Resources North America for guidance.
      1.0
      Dec 11, 2023

      Toxic and Discriminatory

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None - this company is absolutely terrible.

      Cons

      Leadership concerned more with how things 'look' then how things actually are. Leaders will tell clients that the company can deliver solutions that it does not have and then try and scramble to make thins up. There is so much paranoia and delusion because the company cannot bring in business. They can't bring in new business because Ukraine runs delivery and no matter what you tell them about how people at large US companies behave, they do not care. They care about delivering solutions they want to make, not solutions that the customer wants. Making matters worse there is a clear pattern of discrimination against women and minorities. If you say this to HR they will retaliate and intimidate you. This place is filled with liars, no HR, and their entire legal team is based in Ukraine. Just an awful place to work on so many levels.

      avatar
      SoftServe Response
      1y
      We're very sorry to hear you had this experience and want you to know we take claims of discrimination very seriously. Discrimination, retaliation, and intimidation are not tolerated. Claims related to these topics are immediately investigated and dealt with appropriately. Our new CEO has years of multi-faceted experience within SoftServe and has made it one of his top priorities to reactivate SoftServe’s values, which include: trust, honesty, transparency, respect, relationships, teamwork, belonging, collaboration, knowledge, growth, learning, curiosity, innovation, community, willingness to help, and going the extra mile. This focus is being emphasized to all employees and will realign any cultural inconsistencies.
      1.0
      Sep 11, 2018

      Good place if you already a top

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Steady work even if do nothing.

      Cons

      Greedy cunning liars. They made me an offer for a senior position but at the first day I was surprised to know that my position was middle. They offered me to prove that I am a senior and in such a case they would promote me. But a procedure was overfilling: 3 different stages, several month each and finally I should pass external certification because according to their policies senior position is allowed only for certified person. As a result I would get (according to a policy) no more than +10% gross.

      Viewing 25 - 27 of 1,575 Reviews
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      Glassdoor has 1,797 SoftServe reviews submitted anonymously by SoftServe employees. Read employee reviews and ratings on Glassdoor to decide if SoftServe is right for you.