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      T-Mobile

      Engaged Employer

      T-Mobile Customer Service Associate Expert reviews

      3.7

      68% would recommend to a friend

      (3,051 total reviews)
      avatar

      Srini Gopalan

      40% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Customer Service Associate, Expert employees have rated T-Mobile with 3.7 out of 5 stars, based on 3,051 company reviews on Glassdoor. This indicates that most Customer Service Associate, Expert professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Customer Service Associate, Expert professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      3K reviews
      5.0
      Jun 24, 2026

      Great PTO, great fun, beware of some coworkers who will make you lose potential money

      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great PTO and schedule flexibility for part timers. Fun environment to work in.

      Cons

      The importance of metrics are changed every few months. The focus shifts constantly. details of promotions/deals for customers are changed constantly and workers not knowing. District manager not knowing each individual sales person’s struggle.

      Viewing 1 - 3 of 3,051 Reviews
      Related searches: T-Mobile Customer Service Associate, Expert jobs | T-Mobile Customer Service Associate, Expert salaries | T-Mobile benefits | T-Mobile Customer Service Associate, Expert interviews | T-Mobile conversations
      T-Mobile reviewsT-Mobile Customer Service Associate, Expert reviews

      Glassdoor has 24,556 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.